USPS Works on a Fix to the Package Pickup Problem

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Online sellers who rely on the USPS to pick up packages from their location were disappointed recently to find the service curtailed. As a reader told EcommerceBytes, “USPS apparently has discontinued scheduled pick-ups unless the sender has at least one Priority Mail (or higher class) package. In other words, sellers who use only First Class Mail, Parcel Select or Media Mail no longer have this service.”

But the Postal Service told us the change was unintentional. USPS spokesperson Darleen Reid-DeMeo said it was caused by a system-wide update to the free package pick-up feature. “We anticipate that the update to reinstate First-Class Package Service as an eligible service for free package pickup will be available by the end of this month.”

She provided the following workaround for shippers. “In the meantime, customers may still schedule their pickup requests by entering “1” as the quantity of one of the eligible items (Priority Mail, Express, Priority Mail, Returns, or International), and then entering the correct quantity of First-Class Package Service items in the “Other” box.”

Source: USPS Works on a Fix to the Package Pickup Problem

Written by Lisa.Bowes

April 18th, 2016 at 4:54 pm

Posted in USPS

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