UAA Challenge a Decade Later | USPS Office of Inspector General

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Your challenge, if you choose to accept it, is to reduce undeliverable as addressed (UAA) mail by 50 percent. Okay, those weren’t the exact words, but that was the challenge put forward 10 years ago by then-Postmaster General Jack Potter.

At that time UAA mail –  undeliverable because of an incomplete, illegible, or incorrect address – totaled more than 10 billion pieces, costing the Postal Service $2 billion annually because it must be forwarded, returned, or treated as waste.

Where are we today? Well, progress has been made, but not quite enough to hit the goal. In fiscal year 2014, UAA mail was 6.6 billion pieces and cost the Postal Service $1.5 billion.

Source: UAA Challenge a Decade Later | USPS Office of Inspector General

Written by Lisa.Bowes

February 8th, 2016 at 4:08 pm

Posted in USPS

One Response to 'UAA Challenge a Decade Later | USPS Office of Inspector General'

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  1. USPS training would help — not to mention a little more employee retention — I don’t think the correct handling of Full-Service ACS with Electronic Service Requested is to dispose of the piece the same as if it was bare of an ASE. But, if the postal employees think that’s the right route (and they do), Full-Service ACS is worthless to battle UAA.

    Jean

    9 Feb 16 at 9:02 am

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