Archive for the ‘PostalOne!’ tag

OIG – Electronic Postage Statements – Boon or Bust?

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PostalOne! users, you need to read and comment on the OIG blog here

http://blog.uspsoig.gov/?p=4183

“While electronic postage statement processing is a promising tool for making the Postal Service more efficient, it still faces issues: Does the cost of mailer software development and upgrade offset IMb discounts? Are rejected electronic postage statement files processed timely? Does it help the Postal Service to collect all its revenue?

What do you think of businesses submitting and postal employees accepting business mail postage statements electronically? Is electronic postage statement submission a boon or a bust?”

Written by Lisa.Bowes

October 11th, 2010 at 9:44 am

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PostalOne! BSA Agreement Changes

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Per the DMM Advisory,  BSA Business Services Administrator – The USPS® has revised the online agreement which describes the terms and conditions for the use of USPS computing systems and Business Customer Gateway online services. Existing Business Services Administrators (BSAs) will be required to accept the new agreement between November 1 and December 15, 2010, in order to maintain access to Business Customer Gateway services.

For more details and to preview the revised agreement, go to http://ribbs.usps.gov/intelligentmail_gateway/documents/tech_guides/BSAAgreement.pdf.

Written by Lisa.Bowes

August 23rd, 2010 at 9:14 am

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PostalOne! Issues List

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PostalOneCriticalIssueExtCustomers.pdf (application/pdf Object).

Updated yesterday.  22 pages of documented issues with PostalOne!  Many are scheduled to be fixed in the November 7, 2010 release 25/Full Service Release 4, many are unscheduled.  For review.

Written by Lisa.Bowes

June 2nd, 2010 at 8:41 am

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PostalOne! Release 25 for November 2010 – Proceed With Extreme Caution!

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The DMM Advisory yesterday had a notice about PostalOne! Release 25, which willl deploy on November 7, 2010. Then there is a list of the key features of this release -”features” that mailers and mail owners had better thoroughly understand prior to diving into the deep and murky Full Service Intelligent Mail waters.
These include:
“Deploy a process for verifying Intelligent Mail® Full-Service electronic documentation.”

What this means is, if there is an error, any error, no matter how tiny or insignificant, there is risk of losing Full Service discount. This is a troubling liability for mailers trying to comply with a myriad of rules and specifications.

“Fees will be charged by Full-Service ACS. Billing for ACS® records when the same record was provided more than 60 days prior for Full-Service Periodicals and more than 95 days prior for Full-Service Standard Mail® and Bound Printed Matter. Full-Service ACS Billing will also charge for records delivered when Full-Service Service Type Identifiers are in the barcodes but they do not match the eDoc. In this case, the fees are chargeable for all classes of mail.”
What this all means is similar to what I stated above.  In this case, make a mistake, neglect to update an address, etc., and “Free” ACS could get a whole lot more costly, and will be very difficult to monitor.

Written by Lisa.Bowes

May 28th, 2010 at 4:56 pm

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USPS Business Customer Gateway Getting New Look

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Sometime on Friday the USPS Business Customer Gateway will be getting updated, with some new “look and feel” items that have been suggested by customers.  This release will not cause any PostalOne! downtime, and will occur sometime on Firday, not all at once for ever user.  Take a look here for a couple of screen shots and some more information.

Written by Lisa.Bowes

March 8th, 2010 at 4:00 pm

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PostalOne Release 24/FAST Release 14/New Mailing Statements/Daylight Savings March 14

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This coming weekend will be packed with changes and updates.  Important things to be aware of, and plan for:

*PostalOne Release 24/FAST Release 14 (click on the title links to access the PostalOne and FAST release notes documents) will be implemented on Saturday, March 13, 2010, from 10:00 pm CT through Sunday, March 14, 2010, at 8:00 am CT for PostalOne! /FAST Production. The outage for PostalOne! Production will be approximately 10 hours. During this outage, the PostalOne! application and FAST Web Services will not be available. FAST CSA module will remain available until the FAST application outage begins.
The FAST application outage will be Sunday, March 14, 2010 at 4:00 am CT through Sunday, March 14, 2010 at 8:00 am CT. During this outage, FAST Web Services, FAST online application and FAST CSA module will be unavailable.
PostalOne! Release 24.0 / FAST Release 14.0 will be migrated to the PostalOne! and FAST Test Environments for Mailers (TEM ) on Monday, March 15, 2010, from 4:00 am through noon CT. The outage for PostalOne! TEM will be approximately eight hours. FAST TEM migration will be accomplished in the same outage window. During this outage, the PostalOne! and FAST TEM environments will not be available.

A new MDR Client for PostalOne! will be required.

*New USPS Mailing statements dated March 14, 2010 will be required.  See all forms listed here.  The major change is simply the switch from BMC Bulk Mail Center to NDC National Distribution Center.

*Daylight Savings Time goes into effect at 2am.

Written by Lisa.Bowes

March 8th, 2010 at 11:27 am

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PostalOne! Failure

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Official word from the PostalOne! Help Desk this morning.  I will be attending the 10am briefing and will report back after that.

“Attention PostalOne!® Users!

The PostalOne! system has been down since 5:50 pm ET Friday Feb. 5 and is projected to be back up late evening on Tuesday Feb. 9. During this outage mailers cannot access mailing reports, balance, fees and transaction information. Mailers cannot submit electronic mailing information or receive Full Service feedback such as address correction information. Although the FAST system is operational only the online FAST application is available to schedule appointments.

USPS acceptance facilities are operating under contingency procedures. The attached describes the procedures mailers should follow to submit mailings via postal acceptance units.

We are conducting two webinars on Monday Feb. 8 at 10:00 EST and 2:00 EST to advise mailers of our contingency procedures and respond to questions/concerns. The access information for the two webinars is below:

10:00 EST: Webinar on PostalOne! outage and Contingency Procedures

When: Monday, February 08, 2010 10:00 AM-11:00 AM (GMT-05:00) Eastern Time (US & Canada).

NOTE: You can attend only 30 minutes prior to the meeting start time.

TO ATTEND WITH AUDIO ONLY:

From a phone, dial:

Phone Number(s):877-512-0764
Meeting ID:4353222

TO ATTEND THE WEB CONFERENCE AND JOIN WITH AUDIO (No earlier than 30 minutes prior to the start):

Important: The link below can only be used to Attend your meetings.

1) Browse to: http://meetingplace5.usps.gov/join.asp?4353222
2) After the MeetingPlace window is open, click the Phone icon (under the Participant List or in the upper right-hand corner).
3) Click Connect Me, validate or update your phone number and click Connect Me again.
4) When the system calls you press 1 to join.

Support Information

Browse to the MeetingPlace Reference Center at http://meetingplace1.usps.gov/refcenter for more information including training material, meeting tips, and FAQs.

For MeetingPlace problems or issues, please contact the MeetingPlace Help Desk at 1-800-343-1796 or by email at mailto:usps@meetingplace.net

Visit http://meetingplace1.usps.gov/test/ to test your web browser for compatibility with MeetingPlace.

2:00 ET: 10:00 ET: Webinar on PostalOne! outage and Contingency Procedures

When: Monday, February 08, 2010 2:00 PM-3:00 PM (GMT-05:00) Eastern Time (US & Canada).

NOTE: You can attend only 30 minutes prior to the meeting start time.

TO ATTEND WITH AUDIO ONLY:

From a phone, dial:

Phone Number(s):877-512-0764
Meeting ID:6917773
Date/Time:Monday, February 08, 2010 @ 02:00PM US/Eastern
Meeting Password:.

TO ATTEND THE WEB CONFERENCE AND JOIN WITH AUDIO (No earlier than 30 minutes prior to the start):

Important: The link below can only be used to Attend your meetings.

1) Browse to: http://meetingplace5.usps.gov/join.asp?6917773
2) After the MeetingPlace window is open, click the Phone icon (under the Participant List or in the upper right-hand corner).
3) Click Connect Me, validate or update your phone number and click Connect Me again.
4) When the system calls you press 1 to join.

Support Information

Browse to the MeetingPlace Reference Center at http://meetingplace1.usps.gov/refcenter for more information including training material, meeting tips, and FAQs.

For MeetingPlace problems or issues, please contact the MeetingPlace Help Desk at 1-800-343-1796 or by email at mailto:usps@meetingplace.net

Visit http://meetingplace1.usps.gov/test/ to test your web browser for compatibility with MeetingPlace.

Feel free to contact your local Business Mail acceptance personnel or the PostalOne! Helpdesk at 800-522-9085 with your questions/concerns.

We apologize for the inconvenience. We are committed to restoring PostalOne! at the earliest and will advise you once the system is restored so you can resume your normal mailing procedures with the Postal Service.”

Written by Lisa.Bowes

February 8th, 2010 at 10:09 am

Posted in USPS

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PostalOne! Outage Update

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From the PostalOne! help desk:

The USPS technical teams continue to recover the PostalOne database. This process is a lengthy process and not expected to complete until late Sunday, 2/7/2010.

USPS Headquarters Business Mail Acceptance has advised acceptance units to follow the business contingency plan for accepting mail during a PostalOne outage.

• For mailers who have been submitting electronic documentation (eDoc), you will required to submit hardcopy postage statements and qualification summary reports for your mailings during the outage.

• The hardcopy statements will be retained in the BMEU/DMU and will be used to validate against the eDoc submitted when the system is restored.

As a reminder, the outage is being tracked under the Priority Urgent Remedy Case #4276011.

An updated status will be provided at approximately Noon CT on 2/7/2010.

————–
Mailers will have to contend with completely switching from electronic to paper for an undetermined period of time.  Mail entry will be slowed down greatly as a result.  And had MTAC Work Group #122 not insisted that the USPS document a contingency plan, things would really be total chaos.

Written by Lisa.Bowes

February 6th, 2010 at 11:32 pm

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PostalOne! Still Down, No Recovery Expected Before Sunday

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From the PostalOne Help Desk –

“The USPS technical teams are working round the clock to restore the PostalOne operating environment and recover the database. This process is a lengthy process and not expected to complete until late Sunday, 2/7/2010.

USPS Headquarters Business Mail Acceptance has advised acceptance units to follow the business contingency plan for accepting mail during a PostalOne outage. The outage is being tracked under the Priority Urgent Remedy Case # 4276011.

A status update will be provided at approximately 6PM CT”

——

I was waiting for the update to post, but it is an hour past 6pm Central and still no update.  Will add to this post when I hear something.

Written by Lisa.Bowes

February 6th, 2010 at 7:07 pm

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PostalOne! Unscheduled Downtime

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Attention PostalOne! Users

The PostalOne system is currently down. We have a team investigating now.

Updates will be provided as they are available. There is an open PRIORITY URGENT Remedy Case #: HD0000004276011.

Written by Lisa.Bowes

February 5th, 2010 at 8:36 pm

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