PostalOne! Unscheduled Downtime – Again

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From the PostalOne! Help Desk:
Attention PostalOne! Users

You are receiving this email because a Priority Urgent ticket has been opened by the PostalOne Help Desk for an issue that is affecting PostalOne mailers submitting eDoc files to USPS. The issue is currently under investigation, and the root cause is unknown. More information will be provided as it becomes available.

Please call the PostalOne Help Desk at (800) 522-9085 if you have any further questions.

Whether or not this unscheduled downtime lasts 5 minutes or 5 hours or 5 days is irrelevant.  It is a DISRUPTION.  It makes it IMPOSSIBLE to PAY the USPS for Bulk Mail Postage.  The “contingency plan” for mailers is to revert to paper statements, so mail service providers need to maintain and update two separate processes.  Costly.  Inefficient.  And annoying.

Written by Lisa.Bowes

October 29th, 2010 at 9:25 am

Posted in USPS

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