Mail.XML Issue Being Worked On

without comments

From the PostalOne! help desk:

We are currently investigating an issue that is impacting mail.xml users. The system is operational but limited external eDoc and FAST mail.xml users whose communication requires a tracking id for message retrieval are affected. The root cause has been determined to be an IBM software patch that was applied Thursday night. We are actively working this issue and the patch is being rolled back to address the problem. No outage will be required to complete the resolution activities.

Please call the IT Help Desk at (800) 877-7435 if you have any further questions

Written by Lisa.Bowes

July 29th, 2011 at 4:33 pm

Posted in USPS

Leave a Reply