Mailer Cutover from IMb Tracing to Informed Visibility® is November 30, 2017

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Industry Alert-Cutover from IMb Tracing to IVMailers who currently rely on IMb Tracing exclusively for their mail visibility needs are encouraged to migrate to Informed Visibility by November 30, 2017. Informed Visibility provides mailers with a convenient, single-source for their mail visibility needs – providing near real-time expanded visibility as mail moves through the mail stream, increasing the value of mail and enabling Postal Service customers to better plan their mailing campaigns and resources. IV also enables customers to obtain visibility through online downloads.

The Postal Service is targeting retirement of IMb Tracing by December 31, 2017.  Mailers who elect not to cutover from IMb Tracing to IV will have to pursue their mail visibility needs through alternative methods.

While assisting customers with conversion, an issue was identified and related to several IV customers internal processing of the scan data files received from IV. For more detailed issue information, please reference the PDF here=Industry Alert-Cutover from IMb Tracing to IV

For any IV issues please contact Kevin Bray via email at or by phone at 404-792-3141.

For additional information about IV and the migration, refer to the IV Migration Overview and other available technical resources found on the IV PostalPro webpage.

For questions, or to get help setting up a secure data transfer method, please contact the IV Help Desk at 1-800-238-3150, Option #2, or


Written by Lisa.Bowes

November 17th, 2017 at 7:27 pm

Posted in USPS

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