DMM Advisory – PostalOne! Performance

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From a late afternoon DMM Advisory:

Electronic Documentation Processing Performance – In the week ending December 20, the Postal Service processed 8,459 jobs electronically in PostalOne!. Of these jobs, approximately 98% processed in less than 30 minutes and 99.72% processed in less than 2 hours.

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I find issue with two things in this statement.  Number one, It has been repeatedly asked in several MTAC venues to clarify these statistics, mainly around the use of JOBS and not VOLUME.  The number of jobs PostalOne! is processing is not nearly as important as the volume, the number of pieces being processed.  If the 98% of the jobs processed are all jobs under 10,000 pieces each, this way of presenting the data is painting a skewed picture, we need to see figures at to what percentage this represents of the entire volume that is trying to be pushed through the pipeline. These questions remain to be answered.

The second issue I have is the USPS presenting 2 hours as an acceptable, even laudable, processing time.  Just-in-time and continuous mailers do not have two hours to sit around while this processing takes place.  This adds time to the old way of doing thing, rather than making things faster.

I know that the Postal Service is working hard along with the industry to decrease processing times.  They just need to present a clear picture of where things stand.

Written by Lisa.Bowes

December 31st, 2009 at 5:06 pm

Posted in USPS

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