DMM Advisory – First-Class Flats

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In what is turning into a common theme for the Postal Service, it was announced via a DMM Advisory today that they will NOT implement the mandatory tray-based preparation for First-Class automation flats on May 11, as had been scheduled. Mailers may continue to prepare First-Class automation flats in either bundles or trays under current standards.

I fully expect this type of indecision and push back on schedules by the USPS to continue. The advisory about FIrst-Class trays starts off with “In response to customer feedback…” My advice to the USPS is to seek out, listen to, and understand your customer feedback earlier in the process, and you won’t waste everyone’s time.

Written by Lisa.Bowes

March 30th, 2009 at 12:59 pm

Posted in USPS

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