Archive for the ‘USPS’ Category

Martin Luther King, Jr. Day

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Martin Luther King Jr. Day

No mail service today.

Written by Lisa.Bowes

January 15th, 2018 at 9:36 am

Posted in USPS

Lunar New Year Stamp Rings in 2018

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Written by Lisa.Bowes

January 12th, 2018 at 11:27 am

Posted in USPS

Dead Tree Edition: Trump Is Wrong, Mostly, About Amazon and USPS

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Great post, as usual, from Mr. Tree.
Source: Dead Tree Edition: Trump Is Wrong, Mostly, About Amazon and USPS

The issues facing the Postal Service are far too complex for #45 to even begin to comprehend, much less comment on in an intelligent manner.

Written by Lisa.Bowes

January 2nd, 2018 at 10:05 am

Posted in USPS

Informed Delivery?

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I signed up for the USPS Informed Delivery service as soon as it was offered in my area.

From the USPS page:
“Digitally preview your mail and manage your packages scheduled to arrive soon! Informed Delivery allows you to view greyscale images of the exterior, address side of letter-sized mailpieces and track packages in one convenient location.*

* Images are only provided for letter-sized mailpieces that are processed through USPS’ automated equipment”

So far I have two distinct observations to share:

#1 – Informed Delivery has changed my mailbox habits, and not for the better (even though being a mail geek, I know better!)  I live in a complex that has a cluster box system.  I used to go to the mailbox daily.  I now skip the mailbox on days when the Informed Delivery preview is less than enticing.  USPS has effectively stolen my “mail moment”.

#2 – When Informed Delivery rolled out, I was using both the app and the emails.  On the app, there is a checkbox where you can report that you didn’t receive a piece of mail pictured.  On the emails, there is wording at the bottom – wording that seems to have morphed:

From an email Informed Delivery Notification – August 2018 – “Didn’t get a mailpiece pictured above? Let us know.

Sometime during the beginning of September, the verbiage was drastically changed to – “Mailpieces may arrive several days after you receive the notification. Please allow up to a week for delivery before reporting missing mail.”

What?  The notification isn’t for what is in today’s mail, it’s for what may be in this weeks’ mail?

Now USPS has stolen the Informed Delivery moment for me as well.

 

Written by Lisa.Bowes

December 13th, 2017 at 11:41 am

Posted in USPS

Proposed Hikes Could Increase Postal Rates 41% in Next 5 Years

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The Postal Regulatory Commission is proposing that publishers’ postal rates increase by an estimated average of 34% to 41% over the next five years. The postage increases would be lower than average for magazines that use co-mail and higher than average for less efficient mailers. The PRC announced its proposal to bail out the U.S. […]

Source: Proposed Hikes Could Increase Postal Rates 41% in Next 5 Years

Written by Lisa.Bowes

December 7th, 2017 at 4:58 pm

Posted in USPS

Self-inflicted wounds – Alliance of Nonprofit Mailers

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Leaders of the U.S. Postal Service have been asking recently why Marketing Mail volume has been declining.

Source: Self-inflicted wounds – Alliance of Nonprofit Mailers : Alliance of Nonprofit Mailers

Written by Lisa.Bowes

November 30th, 2017 at 2:26 pm

Posted in USPS

USPS Says: “No merit to claims of misrepresenting delivery times in Atlanta” – Postal Employee Network

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Source: USPS Says: “No merit to claims of misrepresenting delivery times in Atlanta” – Postal Employee Network

The terse nature of this response indicates that may be one of the many reasons employees fear stepping forward, even anonymously.  Odd to respond by saying “nobody complained through the established channels, so there is no issue”, rather than checking out the claim, and providing evidence that claim was false.

Coincidentally, here’s a little personal experience story that happened to me this past week.  Just the facts:

1. I ordered a product that was shipped to me on 11/22, Wednesday.
2. Product was shipped via Priority Mail 2 Day, in a small flat rate box.
3. I got a delivery scan showing package delivered to mailbox on Saturday, 11/25.  No actual package in my cluster lock box, though.
4. 11/26 Monday.  No package.
5. 11/27 Tuesday.  No package.
6/ 11/28, Wednesday, lo and behold, package delivered to mailbox.

So the facts are – USPS reporting shows this piece as delivering within service standards.  However, it did not.

Since I make my living using USPS mail tracking data, I need to have a high level of confidence that the data is indeed accurate, and paints an accurate picture.  These kinds of news stories (and the Atlanta one isn’t the only one) and my personal experience adds up to be very troubling.

USPS had better focus on the accuracy of their data vs touting their employee feedback channels.

 

 

 

Written by Lisa.Bowes

November 30th, 2017 at 12:27 pm

Posted in USPS

USPS GEARS UP FOR PEAK SEASON 2017

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From a USPS Industry Alert:

The U.S. Postal Service will deliver more than 15 billion pieces of mail this holiday season.  Between Thanksgiving and New Year’s Day, the Postal Service also expects to deliver 850 million packages – an increase of over 10% compared to last year.

“The Postal Service is well prepared to meet our customers’ needs during the holiday season, especially as demand for package deliveries continues to grow,” said Megan J. Brennan, Postmaster General and CEO.

Strategic Readiness Measures included in Peak Planning:

  • Expanded Delivery Window – carriers will deliver packages in the early morning, late afternoons and on Sundays during the holiday season where volume warrants.
  • Nearly 1,600 vehicles have been leased to supplement existing fleet of 228,000 vehicles
  • The Postal Service has expanded capacity with new equipment:
  • 7 Small Package Sorter Systems (SPSS)
  • 2 Parcel L&DC sorters
  • 28 Automated Package Bundle Sorters (APBS)
  • 3 APBS Induction Systems
  • 2 Automated Package Processing Systems (APPS)
  • 3 New Universal Sorters (USS)

    Additional news and information, including all domestic, international and military mailing and shipping deadlines, can be found at the Postal Service Holiday Newsroom at usps.com/holidaynews.

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Commentary:  Standard/Marketing mail, First-Class Mail, and Periodical mailers are probably not getting a warm and fuzzy feeling as to their importance to the Postal Service this holiday season, based on the lack of a mention in this peak season USPS goals communication.  Maybe another communication telling mailers what steps have been taken to ensure timely delivery of critical letters and flats, and the USPS commitment to those customers as well  is forthcoming.  Stay tuned. 

Written by Lisa.Bowes

November 27th, 2017 at 2:12 pm

Posted in USPS

Mailer Cutover from IMb Tracing to Informed Visibility® is November 30, 2017

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Industry Alert-Cutover from IMb Tracing to IVMailers who currently rely on IMb Tracing exclusively for their mail visibility needs are encouraged to migrate to Informed Visibility by November 30, 2017. Informed Visibility provides mailers with a convenient, single-source for their mail visibility needs – providing near real-time expanded visibility as mail moves through the mail stream, increasing the value of mail and enabling Postal Service customers to better plan their mailing campaigns and resources. IV also enables customers to obtain visibility through online downloads.

The Postal Service is targeting retirement of IMb Tracing by December 31, 2017.  Mailers who elect not to cutover from IMb Tracing to IV will have to pursue their mail visibility needs through alternative methods.

While assisting customers with conversion, an issue was identified and related to several IV customers internal processing of the scan data files received from IV. For more detailed issue information, please reference the PDF here=Industry Alert-Cutover from IMb Tracing to IV

For any IV issues please contact Kevin Bray via email at kevin.p.bray@usps.gov or by phone at 404-792-3141.

For additional information about IV and the migration, refer to the IV Migration Overview and other available technical resources found on the IV PostalPro webpage.

For questions, or to get help setting up a secure data transfer method, please contact the IV Help Desk at 1-800-238-3150, Option #2, or InformedVisibility@usps.gov.

 

Written by Lisa.Bowes

November 17th, 2017 at 7:27 pm

Posted in USPS

Mail carriers accuse USPS of faking Amazon delivery records so customers don’t get free stuff – Postal Times

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“At 7:15, whatever you have not delivered, pull your truck over to the side of the road and scan every single one of your amazon packages. We cannot have late packages because that will jeopardize our contract with Amazon,” said the former mail carrier.

CBS46 drove around and found a current mail carrier working in a different county who attested to the claims. She also asked to be kept anonymous.

“Basically, we have to falsify the timing, and a lot of carriers don’t want to do that, but we’re mandated to with a direct order,” she said.

Source: Mail carriers accuse USPS of faking Amazon delivery records so customers don’t get free stuff – Postal Times

Written by Lisa.Bowes

November 16th, 2017 at 10:15 pm

Posted in USPS