Archive for April, 2016

Casey: Check was in the mail – for 69 days

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Katie and Bill James, who live in the Hollins area, finally received a letter from a neighbor who lives only a block away. It took almost 10 weeks, and nobody can explain why.

Source: Casey: Check was in the mail – for 69 days

Written by Lisa.Bowes

April 14th, 2016 at 10:30 pm

Posted in USPS

Will Publishers Be Ready for the USPS’s Data Deluge? – Publishing Executive

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A new USPS venture called Informed Delivery could create huge opportunities for publishers to collect massive amounts of consumer data & sell targeted ads.

Source: Will Publishers Be Ready for the USPS’s Data Deluge? – Publishing Executive

Written by Lisa.Bowes

April 13th, 2016 at 11:53 pm

Posted in USPS

USPS Response to Taxpayers Protection Alliance

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In a recent opinion column, David Williams of the Taxpayers Protection Alliance discussed the Postal Service’s need for the eight vacant seats on its Board of Governors to be filled. We completely agree with Mr. Williams on this point and strongly urge the Senate to confirm the current nominees, most of whom have already been approved by the Senate Homeland Security and Governmental Affairs Committee. A full Board made up of well-qualified Governors with diverse perspectives is best suited to ensure the interests of the American public are represented in accordance with the policies set forth by Congress in the postal statute.

PA Blog Note:  On this point, I agree with Mr. Williams and the USPS.  Congress needs to do their jobs and approve nominees.  If they can’t, they need to lose their jobs next election and the voting public needs to elect folks who can.

There are other points made in the full response, however, I do not agree with.  On the subject of cost reductions and competitive disadvantages, I disagree.  USPS continues to throw good money after bad, getting into business that they, frankly, have no business being in.  As far as competitive disadvantages goes – the USPS is not supposed to be a business in the first place.  They are supposed to provide reliable, universal, delivery service to the American people.  The USPS should focus on their purpose.  

Source: USPS Response to Taxpayers Protection Alliance |

Written by Lisa.Bowes

April 13th, 2016 at 2:35 pm

Posted in USPS

Letter Carriers’ 24th Annual Food Drive with a Fresh Twist

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WASHINGTON, April 11, 2016 /PRNewswire-USNewswire/ — The National Association of Letter Carriers will hold its 24th annual food drive on Saturday, May 14. The Stamp Out Hunger® Food Drive, the country’s largest single-day food drive, provides residents with an easy way to donate food to those in need in the community. Customers simply leave their donation of non-perishable goods next to their mailbox before the delivery of the mail on Saturday May 14, to be collected and distributed to local food agencies by letter carriers. Visit www.nalc.org/food to learn more.

In a new addition to this year’s food drive, letter carriers are teaming up in a few targeted areas with Amp Your Good, a company that provides an efficient way to get healthy fresh fruits and vegetables to local food banks.

Source: Letter Carriers’ 24th Annual Food Drive with a Fresh Twist

Written by Lisa.Bowes

April 12th, 2016 at 9:32 am

Posted in USPS

USPS Officer Appointments

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USPS announced two key officer appointments this week to fill critical roles with the organization.

Postmaster General and CEO Megan J. Brennan appointed Kristin Seaver as Chief Information Officer and Executive Vice President, effective April 9. In this role Kristin will lead the Postal Service’s efforts to drive innovation across enterprise analytics, business insights, mail intelligence, engineering systems, information security and infrastructure, and payment technology.

Kristin brings extensive experience to her new position. Since 2013 she has served as Vice President, Area Operations, for the Capital Metro Area, overseeing all mail processing, distribution, customer service, and administrative functions. Kristin has strengthened operational performance throughout the Area, which has approximately 15.9 million customers and more than 60,000 employees and 2,700 Post Offices. Based on the Capital Metro Area’s performance in 2015, Kristin received the Postmaster General Award.

Previously Kristin served as Area Manager, Operations Support, in both the Northeast and Eastern Areas. Her other past assignments include Manager, In-Plant Support, for both the Northeast and Eastern Areas; Senior Plant Manager in Manchester, New Hampshire; and Manager, Brockton, Massachusetts, Processing and Distribution Center. Kristin began her career in 1991 in the Albany District, where she served as an lndustrial Engineer and Manager, Remote Encoding Operations.

Kristin is a Lean Six Sigma trained and certified green belt. She is also a trained black belt, currently working to complete her certification. Kristin earned a bachelor’s of science degree in industrial engineering and a master’s degree in business administration from Rensselaer Polytechnic Institute.

The second announcement was Kevin L. McAdams will be detailed as Vice President, Area Operations, Capital Metro Area according to an announcement by COO and EVP David E. Williams.

Kevin brings a wealth of field knowledge and experience. Since September 2015, Kevin has held the Manager, Operations Support, Capital Metro Area position. In this role, Kevin was responsible for guiding efficient day-to-day processing, transportation, delivery and customer service operations in a dense geographic area including more than 16 million customers.

Prior to his current role, Kevin served as the District Manager of Mid-Carolina District, Northern Virginia District, Central Pennsylvania District and Baltimore District. As the executive Postmaster of Philadelphia, Kevin began building his strong foundation and proven performance in delivery operations and customer satisfaction.

A 38-year postal veteran, Kevin began his career as a Letter Sorting Machine clerk in Van Nuys, CA. Kevin attended California State University, Northridge, studied business management at the University of Phoenix, is a graduate of the Postal Service’s Advanced Leadership Program, and is a certified Lean Six Sigma Green Belt.

 

Written by Lisa.Bowes

April 8th, 2016 at 10:40 am

Posted in USPS

Postal Prices and Propaganda

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Interesting how all the postal propaganda being perpetuated this week highlights the $2 billion the postal service will “lose”.

No mention of the $4.6 billion they collected in artificially increased exigency prices.  For those of us consumers who also weathered the “great recession”, how many of you got a temporary raise to help you get back on your feet?

Anybody?

Written by Lisa.Bowes

April 8th, 2016 at 9:58 am

Posted in USPS

Casey: Former postal workers blame Congress for collapse of service – Roanoke Times: Dan Casey

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There’s no sign that problems with the region’s U.S. Mail service are letting up. And all of it might be related to an obscure law Congress passed in 2006 that caused a financial crisis in the U.S. Postal Service.

Source: Casey: Former postal workers blame Congress for collapse of service – Roanoke Times: Dan Casey

Written by Lisa.Bowes

April 8th, 2016 at 9:41 am

Posted in USPS

PostalOne! Instability/Delivery Issues

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PostalOne! is down again.  Third time this week mailers have been told to go to contingency, nope, go back to PostalOne! nope, go to contingency.  And oh by the way CAPS, eVS, etc may or may not also be down (or up).  And data is delayed.

Instead of spending money on new cool programs and lofty ideas, USPS needs to STOP…and focus on the programs they do have in place, and fix the things that are perpetually broken.

Additionally, although they don’t seem to be focusing on it much based on the results, USPS also needs to fix the delivery issues that are causing the bad service performance.  Apparently lowering the bar and relaxing  the standards didn’t help, they can’t even achieve those goals.

Adding more bricks on an unstable foundation can only result in one thing…catastrophic failure.

Written by Lisa.Bowes

April 7th, 2016 at 2:08 pm

Posted in USPS

Falling Prices: Mandated Rollback to Take Effect April 10

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From the USPS DMM Advisory:

Falling Prices: Mandated Rollback to Take Effect April 10

 

Absent Congressional or Court action to make the existing exigent surcharge for Market Dominant products and services part of the rate base, the Postal Service™ will be required to reduce prices for Forever stamps and other mailing products, effective Sunday, April 10.

 

The price of mailing a 1-ounce First-Class Mail letter will be 47 cents, down from 49 cents.

 

Letters with additional ounces will drop to 21 cents (from 22 cents), letters to international destinations will fall to $1.15 (from $1.20) and postcard prices will be 34 cents (from 35 cents).

 

Commercial prices will also decrease. The price reductions are required because the Postal Regulatory Commission has ordered USPS to reverse a 4.3 percent exigent surcharge that has been in place since January 2014.

 

This may worsen the Postal Service’s financial condition by reducing revenue and increasing net losses by approximately $2 billion per year.

 

“The exigent surcharge granted to the Postal Service only partially alleviated our extreme multi-year revenue declines resulting from the Great Recession, which exceeded $7 billion in 2009 alone,” PMG Megan J. Brennan said last month. “Removing the surcharge and reducing our prices is an irrational outcome considering the Postal Service’s precarious financial condition.”

 

The proposed pricing files are posted on Postal Explorer at pe.usps.com.

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Editorial comment (because a blog is a good place to express an opinion):  The official USPS DMM Advisory email communication is not the proper place to be editorializing; or continuing to beat a dead horse, as the saying goes.  Exigency was never intended to be permanent, and despite repeated efforts to make it so, it isn’t going to be.  Time to move on. 

Written by Lisa.Bowes

April 5th, 2016 at 3:29 pm

Posted in USPS

Principled Leadership Needed at the US Postal Service – InsideSources

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The United States Postal Service (USPS) is in trouble.  The USPS has lost $35.6 billion in the last four years, their unfunded liabilities equal $114 billion, and a report released this week showed that the mail is late more often today than it has been at any point in the last 5 years. More specifically, in the first half of 2015 late mail rose 48 percent compared to the previous year.  Postal Service leadership needs to provide better financial oversight and hold management accountable.

As a leading government watchdog organization, the Taxpayers Protection Alliance (TPA) launched a new website, PostalReformforUS.org, to help the USPS find their way through these turbulent times.  TPA has partnered with Americans for Tax Reform, National Taxpayers Union, and R Street, who all have similar concerns about the USPS’ future.

Source: Principled Leadership Needed at the US Postal Service – InsideSources

Written by Lisa.Bowes

April 4th, 2016 at 11:22 pm

Posted in USPS