Archive for April 17th, 2015

Nonprofit Mailers on Twitter: “No #exigent court decision today.”

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Written by Lisa.Bowes

April 17th, 2015 at 1:47 pm

Posted in USPS

Data integrity issues hampering USPS commercial mailing program, IG says – FierceGovernmentIT

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Problems with data integrity, customer service and communication are hampering the Postal Service’s move to an automated system for commercial mail, a report found.

A comprehensive plan is needed to get USPS back on track with the Seamless Acceptance (SA) program, an April 7 report from the agency’s inspector general (pdf) states. Originally slated to be finalized in September 2014, SA uses electronic documentation from the mailer, intelligent mail barcodes and scanning devices to verify that letters and flat mail meet applicable acceptance thresholds and that proper postage is collected. Mailers get a scorecard that summarizes their performance.

“Additional delays and challenges could have significant financial implications for the Postal Service,” the IG said. “We estimated $1.9 million of SA funds committed but unspent and $89.8 million in potential cost savings from the program over the next two years are at risk if corrective actions are not taken.”

Twenty-nine major mailers volunteered to participate in SA, entering about 1.7 billion pieces of mail per month, and 288 mailers participated in the program’s preparatory phase. Commercial mail accounted for 70 percent, or $47 billion, of USPS’ revenue in fiscal 2014.

The data problems stem from the agency’s struggles with linking mail flow data across multiple information systems, the IG said. About 40 issues, including undocumented pieces, incorrect sorting and weight differences, currently affect SA scorecard data, which led USPS to put the metrics on hold

via Data integrity issues hampering USPS commercial mailing program, IG says – FierceGovernmentIT.

Written by Lisa.Bowes

April 17th, 2015 at 8:51 am

Posted in USPS