Archive for February, 2015

USPS: Winter Storm Update from USPS

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The eastern region is recovering from a snow and ice storm. We are experiencing minor operational impacts in South Carolina and North Carolina, the Washington, DC, area and Kentucky. While delivery service may be impacted due to impassible roads, the Post Office will make every attempt to deliver where it remains safe to do so.

Please check back for updates.

via USPS: Winter Storm Update |.

Written by Lisa.Bowes

February 18th, 2015 at 9:30 pm

Posted in USPS

USPS OIG asks Congress for Fiscal 2016 budget increase for healthcare and disability fraud investigation – FierceGovernment

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The Postal Service Inspector General Office is asking Congress for $250 million for fiscal 2016, says a Feb. 11 UPS OIG budget document.

The amount represents a 2.8 percent increase over what the OIG had to spend in fiscal 2015, the document (pdf) says.

“This budget will allow the OIG to maintain our current level of support to help the Postal Service address its financial and operational challenges,” the OIG says.

via USPS OIG asks Congress for Fiscal 2016 budget increase for healthcare and disability fraud investigation – FierceGovernment.

Written by Lisa.Bowes

February 17th, 2015 at 11:25 pm

Posted in USPS

Tweets from the Alliance of Nonprofit Mailers during this week’s MTAC meeting via Postcom.org

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Tweets from the Alliance of Nonprofit Mailers during this week’s MTAC meeting (our thanks for the magical fingers of Steve Kearney, the Alliance’s Executive Director):
>Lower fuel costs could save the USPS $300 million annually.
>CFO says OIG overestimated the market value of postal real estate. He fails to address estimation of liabilities based on record low interest rates.
>CFO says Standard Mail revenue up 7.5% benefits from volume and exigent surcharge.
>CFO says USPS in better position than 4 years ago but need for legislation remains.
>USPS has to participate in “ridiculously inefficient” govt. workers comp program.
>CFO says controllable income is a measure of performance and was $1.1 billion in first quarter.
>CFO Corbett says Sales and Operations are making his job easy. Trend continues in January.
>COO Williams says Saturday delivery of mail should be driven by “marketplace realities.” Does not say #usps needs five day mail delivery.
>USPS expected 13% package growth during holidays and got 18%.
>COO Williams assures MTAC that USPS is responding rapidly to network “missteps” with “tiger teams.” >Consumers not aware of postal service standards but do notice consistent delivery time each day.
>January 5 operating windows changed at all postal plants nationwide, not just the 82 consolidating plants
>USPS touts very successful peak season with 463 million mail pieces delivered in December.
>USPS moving some first class volume from surface to air to meet their 8 am critical entry time at destinations plants. >COO Williams focusing on 3-5 first class service by working on air and surface capacities and monitoring surface routes. Also reducing cycle time.
>COO Dave Williams says first class 3-5 day Q1 service performance down to 91.84%.
>Asked whether periodicals or catalogs anchor the mailbox, PMG Brennan says “I love all my children.”
>PMG Brennan expresses great optimism based on Q1 growth in Standard Mail.
>PMG Brennan says most consolidating plants will be “repurposed” to reflect decline of single piece first class and growth of packages.
>PMG Megan Brennan tells MTAC that investments in infrastructure will increase with growth in cash.

via Postal news from around the world.

Written by Lisa.Bowes

February 17th, 2015 at 11:23 pm

Posted in USPS

USPS News Link Story – Network Operations- Network Operations Malone named vice president

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PMG Megan Brennan has named Linda Malone as Network Operations vice president.

Malone will oversee the Postal Service’s distribution network, including design, policies and programs, logistics and maintenance. She will report to Chief Operating Officer David Williams, who previously held the position.

Malone joined USPS as a letter carrier in Wilmington, DE, in 1985 and served in multiple roles, including district manager for South Jersey. Most recently, she served as Processing Operations manager.

“Linda’s extensive mail processing and customer service experience have been invaluable during our recent years of network rationalization changes and other corporate initiatives to enhance productivity and efficiency; improve business performance; and become more flexible in meeting market needs,” Brennan said.

via USPS News Link Story – Network Operations.

Written by Lisa.Bowes

February 17th, 2015 at 11:02 pm

Posted in USPS

Postal inspector general begins second review of mail-surveillance program

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Postal inspector general begins second review of mail-surveillance program http://tracking.feedpress.it/link/8555/561032

Written by Lisa.Bowes

February 17th, 2015 at 10:17 am

Posted in USPS

Presidents’ Day – Holidays – HISTORY.com

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No Mail delivery today…Presidents’ Day Holiday

Presidents’ Day is an American holiday celebrated on the third Monday in February. Originally established in 1885 in recognition of President George Washington, it is still officially called “Washington’s Birthday” by the federal government. Traditionally celebrated on February 22—Washington’s actual day of birth—the holiday became popularly known as Presidents’ Day after it was moved as part of 1971’s Uniform Monday Holiday Act, an attempt to create more three-day weekends for the nation’s workers. While several states still have individual holidays honoring the birthdays of Washington, Abraham Lincoln and other figures, Presidents’ Day is now popularly viewed as a day to celebrate all U.S. presidents past and present.

via Presidents’ Day – Holidays – HISTORY.com.

Written by Lisa.Bowes

February 16th, 2015 at 9:33 am

Posted in USPS

Dead Tree Edition: USPS Struggles With Wave of New Hires

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Written by Lisa.Bowes

February 15th, 2015 at 7:34 pm

Posted in USPS

Postal Service Back to Normal After Electronic Glitch Fixed – ABC News

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The U.S. Postal Service says it’s fixed the electronic glitch that had disrupted some services — and that everything is back to normal.

Spokesman David Partenheimer says in an email that the agency’s communication network was restored Friday night.

“Postal Service back up,” he says.

A network outage had affected some postal functions from late Thursday through Friday, including package handling at some local post offices. The problem brought down the agency’s email system across the country.

The Postal Service says the trouble resulted from a hardware installation Thursday.

The outage did not affect the acceptance of mail, or mail processing or delivery.

via Postal Service Back to Normal After Electronic Glitch Fixed – ABC News.

The outage most certainly did affect the acceptance of mail.  Mailers had to switch to a contingency plan.  The Business Customer Gateway, PostalOne!, and FAST, the drop ship appointment system, were all inaccessible during the outage – how can that be spun as an “electronic glitch”? 

A glitch is a short-lived fault in a system. It is often used to describe a transient fault that corrects itself.  The downtime from Thursday through late Friday was NOT a glitch.  It was a system failure. 

A system failure is defined as “The condition in which a system no longer performs the function it was intended to, or is not able to do so at a level that equals or exceeds established minimums.” 

Apparently there is also a communications failure.

Written by Lisa.Bowes

February 14th, 2015 at 11:52 pm

Posted in USPS

Postal Service dealing with national computer outage — hackers not involved – The Washington Post

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Friday the 13th’s bad luck came a bit early for the U.S. Postal Service this week as a national computer outage hit the agency during a hardware installation on Thursday.

USPS spokeswoman Toni Delancey said Friday that the outage, which began sometime on Thursday afternoon, has affected the agency’s e-mail system and some retail services, but that mail delivery, mail processing and tracking and scanning services are unaffected.

“Most of the customer-facing operations are still up,” she said. “It’s not impacting the mail.”

Delancey said the outage is not the result of a cyber attack. She could not immediately provide details on the hardware installation that triggered the problems.

via Postal Service dealing with national computer outage — hackers not involved – The Washington Post.

PostalOne! is still down.  I would consider that to be a customer facing operation, but perhaps major mailers are no longer considered to be customers in the eyes of the Postal Service. 

Written by Lisa.Bowes

February 14th, 2015 at 12:06 am

Posted in USPS

USPS Issues – PostalOne! and USPS email systems

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If you’re trying to log into PostalOne, here’s what you’ll see:

This service is currently unavailable
The USPS system you are attempting to access is temporarily unavailable. We apologize for any inconvenience.

USPS Business Mail Entry units (BMEUs) and Detached Mail Units (DMUs) are operating as normally scheduled. Employees have been instructed to continue accepting presented mailings, including mailings where electronic documentation failed to upload/update.

Mailers should continue to present mailings to USPS BMEUs and DMUs as planned. Mailers who normally submit postage statements electronically via a vendor/custom software package using Mail.dat/Mail.XML, Postal Wizard, or Intelligent Mail for Small Business must provide the following information to USPS acceptance personnel in verbal or written form for each mailing: -Permit #

  • -Permit Type
  • -Class of Mail
  • -Total Pieces
  • -Total Postage
  • -Mailer Job ID (if applicable)

Communication will be sent once the systems are operational. Mailers will be provided the option to submit electronic documentation for impacted mailings once the system is restored.

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A link to the Contingency Plan might have been appropriate, since it was left off this message, will include it for you here:
(Note: and yes, I checked first to make sure the link worked.)
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In addition, USPS email systems are down, and have been since yesterday, hence no email notification.

Perhaps they should send everyone a letter.

 

 

 

Written by Lisa.Bowes

February 13th, 2015 at 10:41 am

Posted in USPS