Archive for October 23rd, 2014

Undeliverable As Addressed Mail | Office of Inspector General

without comments

How does undeliverable as addressed mail impact you as a sender or receiver?

Each year, about 6.8 billion mailpieces cannot be delivered as addressed for reasons such as people and businesses moving, illegible addresses, or deceased addressees. It is estimated that more than 40 million Americans change their addresses annually. However, not all moves are filed with the Postal Service, and some data suggest that up to half of those who move may not file the change. Depending on the mail class, undeliverable as addressed (UAA) mail may be forwarded, returned to sender, or treated as waste, at a cost of $1.5 billion in fiscal year 2013. Reducing UAA mail is important to the Postal Service and the mailing industry as they both face sizeable cost pressures and need to ensure the mail reaches its intended recipients. Over the years, the volume of UAA mail has declined.

What do you think are additional causes for UAA mail? How can they be mitigated?

How can the Postal Service get more people to report their change of address?

How can the Postal Service, Postal Inspection Service, and mailers collaboratively work to reduce UAA mail?

via Undeliverable As Addressed Mail | Office of Inspector General.

Have an opinion, experience, stake in this?  Comment to the OIG, participate.

Written by Lisa.Bowes

October 23rd, 2014 at 11:41 pm

Posted in USPS

Early birds-Holiday Stamps

without comments

Written by Lisa.Bowes

October 23rd, 2014 at 11:39 pm

Posted in USPS

Federal Employees File Petition For Extra Christmas Holiday |

without comments

Written by Lisa.Bowes

October 23rd, 2014 at 12:28 pm

Posted in USPS

Customer Service at It’s Finest

without comments

Offer a Full Service IMb enticement to encourage participation – get your permit fee waived under Mail Anywhere.  When your customers fulfill the requirement, and expect the fees to be waived, fail to do the programming and/or administrative items to make it happen, and then advise your customers to monitor it themselves in the meantime, while you work on it.

Left shaking my head on a regular basis.

Written by Lisa.Bowes

October 23rd, 2014 at 12:26 pm

Posted in USPS

The Postal Newsgroup: Lack of Service Standard Change Information in Postal Service Area Mail Processing Feasibility Studies

without comments

Written by Lisa.Bowes

October 23rd, 2014 at 12:00 pm

Posted in USPS

Get moving- know the facts about COA service

without comments

USPS wants customers to know they may be paying too much for change of address (COA) services at non-postal websites.

Some sites charge as much as $40 to register new addresses. Others charge nominal fees upfront before tacking on hefty charges later, according to recent news reports.

Consumers often find the sites while searching for change of address information online. Some sites falsely claim to be affiliated with the Postal Service.

USPS has no relationships with non-postal sites that offer change of address services. COA requests made at Post Offices are available at no cost. There’s a $1.05 identity verification fee to process COA requests submitted online.

Customers who used a non-postal site to submit a change of address request and request a refund should be referred to the business that operates the site.

Link home

Current stories

‘This is our future’

Get moving

Eastern front

National Recycling Operation

On alert

On the menu

Network to host annual training conference

Link archive

Send us feedback

via USPS News Link Story – Get moving.

Written by Lisa.Bowes

October 23rd, 2014 at 11:41 am

Posted in USPS

Dead Tree Edition: Postmaster General Wins Dubious Publishing Honor

without comments

Written by Lisa.Bowes

October 23rd, 2014 at 11:40 am

Posted in USPS

Mail Entry Roadmap Updated

without comments

Keep an eye on this roadmap – because the road keeps a’ changing fast…Mail Entry Roadmap (PDF)
https://ribbs.usps.gov/intelligentmail_latestnews/documents/tech_guides/MailEntryRoadmap.pdf

The most important section in this doc is becoming the updates section…currently on page 30.

Latest revision?  Move Update assessments implementation date.  Pushed out to July 2015.

revision

Written by Lisa.Bowes

October 23rd, 2014 at 10:22 am

Posted in USPS