Archive for October 20th, 2014

IMb Tracing Hardware Upgrade

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From the IMb Tracing Help Desk:

Attention IMb Tracing Customer

USPS Hardware Upgrade – Planned Outage: October 21st – October  23rd

Please be advised that a USPS planned outage is scheduled for Oct. 21st – Oct. 23rd, the planned outage will occur daily from 4:30AM CDT until 5:30AM CDT. During this time period, the transmission of any new IMb Tracing scan data to both the MTR website and via FTP transmissions will be interrupted. Upon completion of each outage period, any scan data that has processed during the outage will be available on the MTR website and any data that was scheduled to be transmitted to your FTP server, will be processed during your next scheduled transmission time.

We apologize for any inconvenience this may cause to your internal processes. If you have any questions or concerns, please feel free to contact our helpdesk for immediate assistance.

Comment:  Lately I’m thinking that a more appropriate USPS motto should be “we apologize for the inconvenience”. 




USPS-National Customer Support Center

IMb Tracing Customer Assistance

Written by Lisa.Bowes

October 20th, 2014 at 12:24 pm

Posted in USPS

Important Updates on Address Correction Service, Mailer Scorecard Reports & Full-Service Electronic Verification Assessment Period

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See commentary indicated by italics

From the PostalOne! Help Desk:

Address Correction Service (ACS)

An issue was encountered with Full-Service Address Correction Service (ACS) that decreased the number of records provided to mailers. A fix was implemented and data is currently being provisioned as expected.  Data not previously supplied will be provided by October 31, 2014.

Comment:  Cryptic.  What happened, how much was affected, why, and how will this situation be prevented moving forward??

Mailer Scorecard Reports

Recent messaging from the Postal Service advised customers not to use the Mailer Scorecard until further notice. Since then, the Postal Service has been working with the mailing industry to validate the accuracy of the Full-Service Electronic Verification reports (Mailer Scorecard) to help identify system issues when they occur and to validate when those issues are corrected.  We are continuing to work aggressively to address issues with the reports that are impacting a small percentage of mailings and specific mailing scenarios. The mailing industry is encouraged to start using the reports again beginning November 16, 2014.

The attached document contains a listing of specific issues impacting the Mailer Scorecard reports, the scenarios in which they occur and the scheduled dates they will be fixed. A Read Me tab describing each column of the report is included in the first tab. This list is also posted to the RIBBS website at

Comment:  Without the Mailing Industry to do Quality Control testing that should be taking place before implementation, not after, the USPS would be incurring a great deal of expense and even lengthier delays. 

Full-Service Electronic Verification – Assessment Period

Based on feedback from the mailing industry the Postal Service is delaying the deployment of Full-Service electronic documentation (eDoc) postage assessments until April 2015 to allow for the issues to be resolved and allow time for mailers to review the data.

Comment:  The model of deploy THEN test, impossibly aggressive schedules, and a focus on penny wise – pound foolish above all else is costing the Mailing Industry, mailers, and the USPS valuable time, resources, and money.  It is costing the USPS their reputation, and pushing mail out of the mail stream rather than encouraging growth. 




Written by Lisa.Bowes

October 20th, 2014 at 11:50 am

Posted in USPS

IMSB Tool Downtime

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Attention Intelligent Mail Small Business (IMsb) Tool Users:

 Intelligent Mail Small Business (IMsb) Tool Maintenance Outage – Routine maintenance will be performed on the IMsb Tool on Sunday, October 19, 2014 between 7:00 am through 11:00 am eastern time.  The IMsb tool will be unavailable during this time.

If you have any additional questions please contact the help desk at 800-522-9085.  We apologize for any inconvenience.

If you want to get what you pay for, and to use something as reliable as PostalOne!, the free IMsb tool is for you.

Written by Lisa.Bowes

October 20th, 2014 at 8:31 am

Posted in USPS