Archive for March 4th, 2014

OIG: Address Management System Data Audit Report

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From the OIG Address Management System Data Audit Report

“We estimated address corrections costing about $14 million were not made to the Address Management System in FYs 2012 and 2013. Effective controls over address corrections would increase delivery efficiency and avoid future costs of about $16 million for FYs 2014 and 2015. Incorrect addresses increase business mailers’ costs to process returned mail. Inaccuracies could also cause mailers to lose confidence in the effectiveness of mail, which could significantly reduce postal revenue.”

In addition – Full Service ACS requirements, regulations, restraints, and the threat of potential penalties and charges is also limiting the use of Address Change Services that are available.

Penny wise and pound foolish…



Written by Lisa.Bowes

March 4th, 2014 at 11:44 am

Posted in USPS

NLRB: USPS Must Give APWU Staples Info

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The information in dispute includes:

>Measures to protect the sanctity of the mail;

>Training of Staples employees;

>Criteria for determining any Postal Service compensation to Staples;

>Discounts, if any, to be offered by Staples, and

>Cost analyses of the Staples project.

The APWU is demanding that postal employees staff the postal counters at Staples stores. If Staples refuses, the union plans to ask Staples customers to take their business elsewhere. Postal management, on the other hand, plans to expand the program to Staples’ 1,600 stores across the country.

The union submitted an extensive set of questions about the pilot program to postal management in November, shortly after the deal was announced. In January, management brushed off the request, claiming that the Staples project was a pilot that was not covered by the Collective Bargaining Agreement. The APWU has filed a national-level dispute over the Postal Service’s contract violations.

via USPS.

I don’t usually post labor issues, but this one is getting so misrepresented by most articles I have seen, it’s important to circulate some facts, and I am glad the APWU is trying to get some of those – facts.

Much of the media coverage I have seen portrays the postal workers as resistant to any change at all.  In my opinion, that is not the case.  Items like the bullet points quoted from the article above should not be a secret — and hopefully, at least exist in some form.

I think the push to make postal products more accessible is admirable.  I would like, and would utilize, a postal counter at the local Staples in my town – if there was a postal employee behind said counter.  No offense to Staples workers intended – Postal is HARD.  There is a lot to it!  It should not be minimized in order to fit this new business model.  The complexity and security issues are there, address them by utilizing your workforce differently, not by minimizing them, and putting profits over your own people.

USPS, that last word is Service.  Not corporation.  I’m sure Staples isn’t in this out of the goodness of their hearts, it really is our Postal Service, and we should be in on the details.

Hiding things, and railroading things through with force annoys me.  After my experience with “load leveling”, and the complete lack of USPS cost savings data to support a cost savings initiative, that seems to be the norm rather than an aberration. Is the data the USPS doesn’t want to share painting a similar (blank?) picture?

Items of late like this one also highlight the extreme need for regulation.  Congressional discussions minimizing the importance of the PRC and USPS regulation frightens me to no end.  Even regulated, things are not good.

On the Staples push, it’s sort of like having a burglar in your house, and you call the police, and instead the Boy Scouts show up.  I like the Boy Scouts, don’t get me wrong, but I’d prefer to have a trained officer respond.

Written by Lisa.Bowes

March 4th, 2014 at 9:54 am

Posted in USPS