Archive for February, 2014

More reports of missing mail in Maryland and D.C.

without comments

Written by Lisa.Bowes

February 21st, 2014 at 9:36 am

Posted in USPS

Looking Past the Exigent Price Increase – Part 2

without comments

Written by Lisa.Bowes

February 20th, 2014 at 6:33 pm

Posted in USPS

USPS workers say they are being forced to end shifts early

without comments

WASHINGTON (WJLA) – Rain, sleet and snow may not stop the United States Postal Service, but fear of paying overtime could keep letters from reaching your mailbox in a timely fashion.

Some Washington, D.C. postal workers say post office management is forcing them off the street early, even when their routes are far from complete. Although a USPS spokeswoman denied any such allegations, carriers tell ABC7 that the newly established rule is being strictly enforced.

“They’re [management] constantly telling us to leave first-class mail, leave packages, everything, and it’s getting ridiculous,” a veteran mail carrier, speaking on a condition of anonymity, told ABC7.

via USPS workers say they are being forced to end shifts early | WJLA.com.

Written by Lisa.Bowes

February 20th, 2014 at 12:08 pm

Posted in USPS

PostalOne!® Release 37.1 Deployment

without comments

From the Help Desk:

PostalOne!® Release 37.1 Deployment — This release repairs known issues in PostalOne!® and also includes database maintenance activities. The deployment will occur during the scheduled maintenance window of 4:00AM CT through 8:00AM CT on Sunday, February 23, 2014.  There will be an outage during the maintenance release i.e. the application will be unavailable. There will not be a new Mail.dat client associated with this release.   

PostalOne! Release 37.1 Deployment to Test Environment for Mailers (TEM) — will occur also on Sunday, February 23, 2014, within the same release window as  PostalOne!®   Prod release 4:00AM CT thru 8:00AM CT.

Release notes for PostalOne! Release 37.1 will be posted on Friday, February 21, 2014 on RIBBS by clicking on Major/Minor Release Schedule/ 2014 Releases in the left-hand navigation bar or by going directly on RIBBS.

Please contact the HelpDesk at 800-522-9085 if you encounter any issues and we apologize for any inconvenience.

Written by Lisa.Bowes

February 20th, 2014 at 9:58 am

Posted in USPS

OIG White Paper: What America Wants and Needs From Its Postal Service

without comments

Key Findings

Several key trends emerged from analyzing the focus group results:

Funding:   Consistent with our previous survey findings, nearly 70 percent of participants did not realize the Postal Service is self-funded, incorrectly believing that it receives tax dollars for operations. Upon learning it is funded by its own revenue, participants lowered their service level expectations. For Americans to make informed decisions about what they expect from the Postal Service, they must understand its funding structure.

Physical Locations:   Most participants valued the Postal Service as an institution. Participants in rural areas considered a Post Office a valued community asset, whereas urban participants placed a higher importance on the convenience of accessing postal services. Rural participants noted security concerns with trusting their mail with nonpostal employees in nonpostal retail locations, such as grocery stores. This often prevailed over the convenience of co-location.

Accessibility:   Many participants felt strongly that the existing hours offered at their local Post Office should not be reduced, and focus group participants who worked suggested shifting or expanding the current hours to accommodate their work schedules. Several participants were concerned that reducing their Post Office’s current hours could result in increased wait times, their largest source of dissatisfaction with the Postal Service as reported in a pre-focus group survey.

Delivery:   Participants were most likely to compromise on residential delivery location and the number of delivery days.

Location:   Security concerns were the primary driver of opinions on delivery location for those in rural areas, whereas convenience motivated those in suburban and urban areas. Participants were generally willing to move to centralized cluster boxes if the boxes were relatively convenient, saved the Postal Service money, and ensured security.

Days:   Most participants supported a reduction in the number of delivery days, although there was a lack of consensus on the number of delivery days needed or which days to eliminate. Those who worked preferred to receive mail on Saturdays.

Digital Services:   Participants found it difficult to imagine digital services and accordingly did not think it appropriate for the Postal Service to provide them.

Governmental Services and Other New Products:  Similar to the previous survey results, some participants saw the utility of offering governmental or other new products or services at Post Offices. However, the participants revealed that they thought others, rather than themselves, would actually use the services.

Postal Service’s Role in the Future:   More than 98 percent of focus group participants stated they would be negatively affected if the Postal Service ceased to exist, but participants could not articulate how their lives would actually be affected.

via OIG White Paper: What America Wants and Needs From Its Postal Service – postalnews blog.

Written by Lisa.Bowes

February 19th, 2014 at 12:03 pm

Posted in USPS

Postal Reform – Tom Carper, U.S. Senator for Delaware

without comments

Postal Reform – Tom Carper, U.S. Senator for Delaware.

Senator Carper’s new “Reforming the Postal Service” website.

From what I have seen watching the Postal hearings, Senator Carper is not a very good listener, an arrogant bully – you know, a politician.  Much like most of his Congressional peers…

Written by Lisa.Bowes

February 15th, 2014 at 10:42 am

Posted in USPS

2014 USPS Postal Facts Now Available |

with one comment

For those who appreciate historic, insightful and even obscure information about USPS, this is a favorite time of year. The 2014 edition of Postal Facts now is available.

As in past years, the new Postal Facts covers the waterfront on all things postal, ranging from the organization’s size and scope to its history to “Fun Facts” the most common Post Office name is “Clinton,” with 26 locations.

Although Postal Facts continues to be available in a printed format, USPS has expanded the information available on its online version of the publication.Included in the 2014 edition is information on how USPS continues to adapt to a digital culture with usps.com and its popular mobile apps; how information technology has transformed the organization; and the organization’s embrace of innovative mailing solutions.

Also featured is the Postal Service’s support of green technologies in the processing and delivery of the nation’s mail.Postal Facts also focuses on the traditional values that make USPS unique, such as the sanctity and security of the U.S. Mail.

Also featured is the Postal Service’s community outreach through such efforts as the annual Stamp Out Hunger food drive, the Delivering the Gift of Life campaign and “Letters to Santa.”

PMG Pat Donahoe says the publication is a “great resource” on USPS. “Postal Facts tells our story in an interesting and fun way,” he says in an introduction to the 2014 edition. “I hope you’ll keep it handy ad spend some time learning about us.”

via 2014 USPS Postal Facts Now Available |.

Written by Lisa.Bowes

February 14th, 2014 at 8:07 pm

Posted in USPS

Penalties as a Revenue Stream – Blast From the Past

with 3 comments

As the USPS inches closer to penalties as a revenue stream, carefully disguised as eInduction and Seamless Acceptance, I thought I’d dust off previous posts warning of the reality to come this July.  See below.  The USPS systems calculating these penalties are not reliably accurate, at least not nearly enough to be charging fees off.  Mailers – if you are not looking at your Mailer Scorecard, you need to be – immediately.  That’s the only way you will be able to report back all the bugs and holes and bad calculations that starting in July will carry a financial penalty.

Additionally, the penalties themselves need to be called into question.  Penalties are reasonable and just if used as a last resort, after other attempts to correct the errors have failed.  It should not be the first course of a corrective action.  If the USPS incurs cost because of a mailer mistake, a penalty is in order.  However – if there is no cost to the USPS, every attempt to work with mailers to get them in compliance should be made.  A good example is “not associated to eDocs”.  What is the cost to the USPS when that error comes up?  Do the pieces require additional handling?  Mailers are discouraged from using valuable products such as Address Change Service, scared off by “Free” Full-Service ACS compliance fees – that have nothing to do with ACS itself.  Rather than making it easier for mail owners to get costly Undeliverable As Addressed mail out of the mail stream, USPS regulations and restrictions and the risk of chargebacks discourages rather than encourages participation.

Posts from the archives:

from July 2010
http://postalaffairsblog.intelisent.com/full-service-assessments/

From October 2010
http://postalaffairsblog.intelisent.com/losing-your-full-service-discount/
http://postalaffairsblog.intelisent.com/full-service-edoc-verification-and-assessment/

from November – 2010
http://postalaffairsblog.intelisent.com/mtac-update-full-service-assessments/

April 2013
http://postalaffairsblog.intelisent.com/preliminary-comments-on-the-imb-full-service-federal-register-notice/

October 2013
http://postalaffairsblog.intelisent.com/verification-procedures-full%E2%80%90service-automation-mailings-january-2014/

 

 

Written by Lisa.Bowes

February 14th, 2014 at 10:34 am

Posted in USPS

USPS Service Alert

without comments

Winter Storm
As a result of the nor’easter moving up the East Coast, the Postal Service is experiencing weather-related impacts in Georgia, South Carolina, North Carolina, Maryland, Washington, DC, Virginia, Pennsylvania, New York, and New Jersey.

The following regions are experiencing impacts in the entire region; Georgia ZIP Codes 301-306, Baltimore ZIP Codes 210-219, and Philadelphia 189-194.

Deliveries will continue where it remains safe to do so.

Updates with specific details will be provided as they become available

Written by Lisa.Bowes

February 13th, 2014 at 5:36 pm

Posted in USPS

Obama taps Ted Kennedy’s widow for USPS board

without comments

WASHINGTON (AP) — The White House says President Barack Obama is nominating Vicki Kennedy to the board of governors for the U.S. Postal Service.

Kennedy is the widow of former Sen. Ted Kennedy, who died in 2009. The Massachusetts Democrat was a prominent supporter of Obama’s first presidential campaign.

Vicki Kennedy is a lawyer and co-founded the Edward M. Kennedy Institute for the United States Senate. She’s also on the board of trustees for the Kennedy Center.

Kennedy’s nomination must be confirmed by the Senate. The board of governors chooses the postmaster general and controls the postal service’s spending, planning and policies.

via Obama taps Ted Kennedy’s widow for USPS board – Yahoo News.

Written by Lisa.Bowes

February 13th, 2014 at 1:13 am

Posted in USPS