Archive for August, 2013

USPS Chief Information Officer Burgoyne retiring

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From USPS News Link:

Ellis Burgoyne, the Postal Service’s Chief Information Officer (CIO), is retiring from USPS.

via USPS Chief Information Officer Burgoyne retiring – postalnews blog.

Good luck to the poor individual that gets stuck trying to clean up the mess that is USPS Information Systems in its’ current state.  That person had better be able to hit the ground running, with the January Full Service requirement looming, and with so many known issues being currently worked. 

Written by Lisa.Bowes

August 22nd, 2013 at 1:11 pm

Posted in USPS

Mailers tell BOG postal price increase would be self-defeating

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Written by Lisa.Bowes

August 22nd, 2013 at 11:24 am

Posted in USPS

Flats Strategy

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From Postcom:

While the USPS is working with industry representatives through MTAC on flats preparation and entry issues, what seems to have been missing is an over-arching flats strategy that looks at how the products are priced, a detailed analysis of the costs associated with flats products and a plan to reduce them, and how the USPS and industry can work together to grow flats volumes and generate new revenue.

Recently, however, industry representatives have become more optimistic that the USPS is finally understanding the need to formulate and communicate an overall flats strategy and take aggressive steps to incent and reward more efficient flats mail preparation.

A joint USPS/industry group formed earlier this year has made significant strides in moving in the right direction.

Read more (.pdf file): Postcom: Into the Postal Weeds.


via – postalnews blog.

Written by Lisa.Bowes

August 21st, 2013 at 11:25 am

Posted in USPS

Planned PostalOne Outage

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From the PostalOne Help Desk

PostalOne!® Release 35.2.0:   The release will include several infrastructure changes and be deployed during the scheduled maintenance window of 4:00AM CT to 8:00AM CT on Sunday, September 8 , 2013.

The infrastructure change which will result in a four-hour outage from 4AM to 8AM CT on Sunday, September 8, 2013.

During this outage, PostalOne! will be unavailable including Mail.xml®, FAST® Web Services, and eDOC Services.

We apologize for any inconvenience.


It would sure be nice to know WHAT is changing, WHY it is changing, and what the benefits of the changes will be, rather than a cryptic “infrastructure changes” notice. 

Written by Lisa.Bowes

August 21st, 2013 at 10:16 am

Posted in USPS

When Mistakes Happen : Target Marketing

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When Mistakes Happen : Target Marketing.

Great post, worth reviewing.  Everybody makes mistakes, it’s all about what you learn and how you recover from them that counts.

Written by Lisa.Bowes

August 20th, 2013 at 11:58 am

Posted in USPS

USPS Full Service Intelligent Mail Fact Sheet

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Interesting to note the “benefits” listed in the left hand column…
Reduce Costs 
Receive automation price discounts…already do that with Basic IMb now.  Only reason Full Service has to be done in the future to get auto discounts is because Full Service was made a requirement
Eliminate permit fees and Use the same permit at any location – these are in reference to Mail Anywhere and Pay Anywhere programs.  Mail Anywhere is still in pilot, with national deployment listed as Summer 2013.  Pay Anywhere is also still in pilot, with national deployment for “late 2013”.  Here is an overview posted at RIBBS on these programs.

The other two benefits listed are Accurate Delivery (“Free” Full-Service ACS) and Mail Visibility.  More on those two items in a future post.

Written by Lisa.Bowes

August 20th, 2013 at 11:25 am

Posted in USPS

Meet the top 10 richest members of Congress

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The Hill Newspaper released its annual report Tuesday on the wealth of members of Congress, revealing the richest lawmakers on Capitol Hill.

Republican Rep. Darrell Issa, who began building his fortune 30 years ago by founding the company that makes Viper car alarm systems, tops the list this year with an estimated net worth of $355.4 million.

Issa’s estimated net worth has more than doubled in the past year, according to the The Hill’s 2012 list, in which he ranked third.

via Meet the top 10 richest members of Congress – Yahoo! News.

Written by Lisa.Bowes

August 20th, 2013 at 10:55 am

Posted in USPS

USPS By/For Fact Sheet

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USPS Fact Sheet Regarding Full Service By/For Information

Full‐Service Requirement:  Mailing Agent (By) and Mail Owner (For) information must be identified in the electronic documentation for all
for all Full-Service mailings.

Beware.  Why does the USPS want this information so badly that  they are mandating it? 

Not only is it being required, the Postal Service actually changed the definition of “Mail Owner” in order to suit this mandate.

The USPS wants to use this information to compete with their mailing agent “partners” on an uneven playing field, forcing the sharing of client information that is really none of the USPS business.  The USPS should gather prospect information like everybody else, and should not be allowed to force disclosure. 

Think about it.

Written by Lisa.Bowes

August 20th, 2013 at 10:39 am

Posted in USPS

USPS Webinar – Fall Mailing Season

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From a USPS Industry Alert:

Industry Discussion on Plans for the Fall Mailing Season

Thursday, August 15, 2013

1:30 PM (EDT)

Please join USPS Network Operations and Consumer and Industry Affairs for a discussion involving plans for the upcoming Fall/Peak Mailing Season. Linda Malone, Manager, Processing Operations will host this discussion. Instructions for participating in the webinar appear below. 

–Consumer & Industry Affairs


General Attendees: Click on the attached .ics file to save this updated event as an Outlook calendar entry. When prompted select Open| Accept. This will allow the entry to populate your calendar, it will not act as a response to the host of the event.



Topic: Industry/Customer Webinar to Discuss Plans for the Fall/Peak Mailing Season.

Date and Time:  August 15, 2013 1:30 p.m., Eastern Daylight Time (New York)

Event number: 997 885 099

Event password: This event does not require a password.



To join the online event


1.Click here to join the online event.
Or copy and paste the following link to a browser:

2. Click “Join Now”.


To join the teleconference only


To receive a call back, provide your phone number when you join the event, or call the number below and enter the access code.

Call-in toll-free number (US/Canada): 1-877-668-4493

Call-in toll number (US/Canada): 1-650-479-3208

Toll-free dialing restrictions:

Access code: 997 885 099

Written by Lisa.Bowes

August 19th, 2013 at 1:29 pm

Posted in USPS

PostalOne Issues With VAR Process

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“Attention Postal One! Users: Value Added Refund Process | News | News | Mailing Systems Technology”

The only result that can reasonably be expected – USPS does not adequately test their software before deploying it publicly – resulting in issues, delays, and other unnecessary issues  Acceptance of substandard product, rife with work-around pitfalls is standard operating procedure for PostalOne. Could the endless issues and repeated errors be one of the reasons Full Service adoption has stalled?  Fix what’s broken and stop introducing further issues until there is some stability. January 2014 is closer than anyone realizes. 

Written by Lisa.Bowes

August 19th, 2013 at 1:27 pm

Posted in USPS