Archive for August, 2013

Exigency is Bad Idea

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“DMA Sends Urgent Letter to USPS Board of Governors; Encourages Members to Make Their Voices Heard | Direct Marketing Association” http://feedly.com/k/17udRRt

Written by Lisa.Bowes

August 31st, 2013 at 12:42 pm

Posted in USPS

Too Many, or Not Enough?

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“USPS year to date overtime costs reach $3.5 billion | postalnews blog” http://feedly.com/k/12Hwpxv

Written by Lisa.Bowes

August 31st, 2013 at 12:38 pm

Posted in USPS

One USPS Customer Story

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“Why I Hate Dealing with the USPS | Jewish Journal” http://feedly.com/k/17ucqlR

Reason #142 why the USPS needs mail service providers. The Postal Service is good at delivery, but not so much when it comes to customer service. Too concerned about regulations (even ones that make no sense) and SOX compliance, and willing to spend $100 in order to “protect” $1 worth of revenue. Penny wise and pound foolish, with no service savvy. 

Mail Service Providers recognize the Service part of taking care of customers – ensuring they are repeat customers. Bad service drives mail out of the mainstream.  Unnecessarily.

Written by Lisa.Bowes

August 31st, 2013 at 12:35 pm

Posted in USPS

Email Fraud-Click Cautiously

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“USPS Crime Alert – Bogus E-Mails Sent To Postal Customers …” http://feedly.com/k/17ubP3A

Written by Lisa.Bowes

August 31st, 2013 at 12:24 pm

Posted in USPS

Mail Is Trusted

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“Perception of mail evolves” http://feedly.com/k/17uboq1

Written by Lisa.Bowes

August 31st, 2013 at 12:22 pm

Posted in USPS

An Outage is an Outage…

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From the PostalOne Help Desk:

PostalOne!® Release 35.2.0:   The release will include several infrastructure changes and be deployed during the scheduled maintenance window of 4:00AM CT to 8:00AM CT on Sunday, September 8 , 2013.

The infrastructure change which will result in a four-hour outage from 4AM to 8AM CT on Sunday, September 8, 2013.

During this outage, PostalOne! will be unavailable including Mail.xml®, FAST® Web Services, and eDOC Services.

We apologize for any inconvenience.

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A scheduled outage, is still an outage.  And an outage is not good.

Written by Lisa.Bowes

August 28th, 2013 at 4:09 pm

Posted in USPS

US Postal Service explores entering the cloud business

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Can the U.S. Postal Service USPS find a new future running a cloud-based authentication service for the government? The USPS intends to try and do just that under a three-year $15.12 million contract awarded to SecureKey Technologies last week for some foundation technology to build a cloud-based authentication exchange.

via US Postal Service explores entering the cloud business | PCWorld.

Written by Lisa.Bowes

August 28th, 2013 at 2:01 pm

Posted in USPS

New USPS Address Change Service FAQs

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Frequently Asked Questions on all aspects of USPS Address Change Service, recently posted at RIBBS:

AppendixB_ACSFAQ.pdf.

Written by Lisa.Bowes

August 25th, 2013 at 12:38 pm

Posted in USPS

Exigent Rate Hike Possibility Could be Disastrous

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“Magazines, Newspapers Brace for Exigent Postal Rate Hike | Adweek” http://feedly.com/k/1f9Ru6b

Written by Lisa.Bowes

August 24th, 2013 at 1:45 pm

Posted in USPS

Letter to the Editor: On the US Postal Service health care plan

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US Postmaster General Patrick Donahoe writes to explain the benefits of the current USPS health care proposal, in light of the recent assessment by the GAO.

via Letter to the Editor: On the US Postal Service health care plan | Post & Parcel.

Written by Lisa.Bowes

August 23rd, 2013 at 5:00 pm

Posted in USPS