Archive for October 2nd, 2012

USPS NCSC Moving

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The National Customer Support Center (NCSC) is moving its office location. Starting Dec. 1, the new address for the NCSC will be:

National Customer Support Center
UNITED STATES POSTAL SERVICE
225 N Humphreys BlvD Ste 501
Memphis TN  38188-1001

The NCSC works closely with the mailing industry, vendors and internal postal customers to improve address quality. The USPS headquarters office of Address Management also is located at the NCSC.

Numerous USPS publications, forms and brochures currently provide the existing address for the NCSC — all of which are in the process of being updated, including those on usps.com and other postal websites. Telephone numbers for all NCSC personnel and program support groups will remain the same.

Written by Lisa.Bowes

October 2nd, 2012 at 11:12 am

Posted in USPS

Revised USPS Move Update Guide

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From the DMM Advisory:

The Move Update standard is a means of reducing the number of mailpieces in a commercial mailing that require forwarding, returning, or treating as waste by periodically matching a mailer’s address records with change-of-address orders maintained by the Postal Service™.

The revised Guide to Move Update is now posted on RIBBS®. Revisions include new subsections “Overview of the Change of Address Process”; “What is a PAF and Why is It Required?”; “Non-US Mailers and NCOALink”; and “NCOALink MPE.” The Quick Start Guide at the beginning of the Guide to Move Update has been reworked to emulate the DMM Quick Service Guide and the Move Update Questions and Answers section has been revised and clarified.

The complete Guide to Move Update can be found on RIBBS at https://ribbs.usps.gov/index.cfm?page=moveupdate under Important Links.

Written by Lisa.Bowes

October 2nd, 2012 at 9:45 am

Posted in USPS

PRC Chairman Goldway Receives National Consumer Excellence Award

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Written by Lisa.Bowes

October 2nd, 2012 at 12:14 am

Posted in USPS

Five-Day Delivery and Reduced USPS Service Standards Could Face Legal Barrier

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“Two expert witnesses . . . presented persuasive testimony that a relationship exists between price and quality, and that lowering quality is equivalent to raising the price,” wrote Chairman Ruth Goldway in an addendum to the PRC’s document.

via Dead Tree Edition: Five-Day Delivery and Reduced USPS Service Standards Could Face Legal Barrier.

Written by Lisa.Bowes

October 2nd, 2012 at 12:13 am

Posted in USPS