Archive for August 6th, 2012

PostalOne! Outage Corrected

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Attention PostalOne!® Users

The root cause of the PostalOne! outage has been corrected and this incident has been resolved.

If you have any additional questions please contact the Help Desk at 800-522-9085

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Still not sure exactly what was wrong, but it’s fixed now…

Written by Lisa.Bowes

August 6th, 2012 at 6:32 pm

Posted in USPS

The Lost Art of Postcard Writing

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The Lost Art of Postcard Writing by Charles Simic | NYRblog | The New York Review of Books.

Also, check out Postcrossing.cm.  I have sent and have received postcards from all over the world, the messages, stamps, and pictures are treasures!

Written by Lisa.Bowes

August 6th, 2012 at 3:26 pm

Posted in USPS

PostalOne! Issues-Critical Incident

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From the PostalOne Help Desk

PostalOne Enternal Users – Critical Incident # INC000000314257

Attention PostalOne!® Users

You are receiving this email because a Critical Incident ticket was opened by the USPS Help Desk for an issue that is impacting PostalOne! Performance and availability.  The issue is currently being investigated.

You will be notified as root cause is identified and resolution is known.

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What does this MEAN to you?  Only the USPS knows for sure, because you certainly can’t figure anything out based on this cryptic message.

 

 

Written by Lisa.Bowes

August 6th, 2012 at 1:18 pm

Posted in USPS

Is the Brand Suffering? | USPS OIG

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…But a steady drumbeat of bad news over the past few years around its financial situation, potential cuts in service, and uncertainty over its retail and network downsizing plans has unsettled stakeholders. The question many of them ask is whether the ongoing negative news coverage could be hurting the overall brand. Even the PMG noted earlier this year that the mailing industry is experiencing a “crisis in confidence.”

via Is the Brand Suffering? | USPS OIG.

In addition, whether the USPS realizes it or not (or simply does not care), there is a crisis in trust between the USPS and the mailing industry.  Trust amongst business partners is crucial in order to build for mutual success – growing the mail.  But when one of the “partners” repeatedly takes questionable actions, and ultimately cannot be trusted, the result is never a good thing for either “partner”…

United we stand…divided, we all fail.

Unfortunately, the USPS fails are usually of epic proportions…

Written by Lisa.Bowes

August 6th, 2012 at 10:03 am

Posted in USPS