Archive for November 8th, 2010

PostalOne Issues Continue

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From the PostalOne Help Desk at 7:21 pm Eastern:

Attention PostalOne! Users

The change deployed at 5PM today did not resolve the performance issue. We are continuing to work on the issue and have open a severity 1 ticket with the database software vendor to get additional support. I will provide another update later this evening as we have updated information.

Thank You
PostalOne! Helpdesk

Written by Lisa.Bowes

November 8th, 2010 at 9:09 pm

Posted in USPS

PostalOne! System Disruption Update

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From the PostalOne Help Desk:

Attention PostalOne!® Users

We are in the process of deploying a change to address the performance issue experienced today for both internal/external users who are accessing the web based application. This change is being deployed while the system is up in a rolling fashion so some users may have their session terminated when we deploy the change to the server they are logged on to. Users should just log back into PostalOne if that occurs. The revised ETA for the change to be fully deployed across all servers is 5PM CT.

Written by Lisa.Bowes

November 8th, 2010 at 6:08 pm

Posted in USPS

USPS January 2011 Price Change References

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From http://pe.usps.com/:

*NEW* Jan. 2, 2011 Proposed Pricing Information

Domestic Excel File

Draft Postage Statements

Written by Lisa.Bowes

November 8th, 2010 at 3:45 pm

Posted in USPS

PostalOne Downtime Continues

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From the Help Desk:
Attention PostalOne!® Users

We are continuing to work on the performance issue and are testing a change to resolve it in our test environment. Once testing is completed we will deploy to production environment. We expect to deploy the fix to production by 3PM CT today.

Written by Lisa.Bowes

November 8th, 2010 at 3:25 pm

Posted in USPS

PostalOne! Downtime

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From the PostalOne Help Desk, 10:34 am Eastern:

You are receiving this email because a Priority Urgent ticket has been opened by the PostalOne Help Desk for an issue that is affecting PostalOne mailers submitting eDoc files to USPS. The issue is currently under investigation, and the root cause is unknown. More information will be provided as it becomes available.

Written by Lisa.Bowes

November 8th, 2010 at 12:18 pm

Posted in USPS

PostalOne Release 25 Deployment

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From the PostalOne Help Desk…TEM=Test Environment for Mailers. Wouldn’t a better plan be to have the TEM testing environment available to mailers for a couple of weeks before being deployed to production?

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Attention PostalOne!® Users

PostalOne! Release 25.0 was successfully deployed to production today, Sunday, November 7, 2010. During the production deployment we ran into unexpected issues that extended the production deployment window. As a result, we have decided to delay deployment of PostalOne! Release 25.0 to the Test Environment for Mailers (TEM) by one day to avoid these issues in the TEM environment. The deployment to TEM will now take place on Tuesday November 9, from 4:00 am CT through 2:00 pm CT.
We apologize for the inconvenience.

Written by Lisa.Bowes

November 8th, 2010 at 10:25 am

Posted in USPS

Mailing Date Definitions – PostalOne Release 25

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Mailing Date definitions – per PostalOne Release 25 notes. Release 25 was implemented today. My favorite here has to be the Mailer Mailing Date definition. Clearing up what it “might or might not be”…

With this release, the PostalOne! system will implement several changes to more consistently display and
process the various dates linked to postage statement processing. This affects both the display of such
dates on pages such as the postage entry form, review page, receipt page and reports, as well as the
processing and adjustment of dates. Previously, date functionality was inconsistent and confusing. The
following defines how the system will use each of the various dates associated with postage statements:

>Open Date – Date when a mailing group is opened. This is the date when Mail.dat or Mail.XML
files are first submitted in any container status.
>Submit Date – Date the postage statement is submitted to the PostalOne! system with USPS
Processing Due (UPD) status.
>Mailer Mailing Date – Date that mailer said they will bring the mail to the Post Office. For electronic
submissions, this date is provided by the mailer. For paper postage statements entered at a
BMEU, this is the date the BMEU clerk entered as the mailing date. It might or might not be the
ACTUAL mailing date.
>Certification Date – Date that the mail actually entered the mail stream (date of actual mailing).
This date is entered by the BMEU during finalization of the postage statement.
>Transaction Date – Date when postage statement is finalized, the permit is charged (if applicable),
and the transaction is created. This automatically generated date is the same as the transaction
time stamp. (58834)

The PostalOne! system will record a new date for Earliest Submit Date. The Earliest Submit Date is the date that the system can receive a new Mail.dat file that contains a Postage Statement Mailing Date that is applicable to the new price change. A system administrator or a database script will be able to update the Earliest Submit Date during a normal maintenance window. 61385

The PostalOne! system will record the Submit Date as the date that the Mail.dat file is received. The
Submit Data must occur no sooner than 120 days before the Postage Statement Mailing Date. If the
Earliest Submit Date is in the past, the Earliest Submit Date will be ignored and the legacy rule will be
applied: The Postage Statement Mailing Date cannot be earlier than the price change before last. 61388

Written by Lisa.Bowes

November 8th, 2010 at 1:36 am

Posted in USPS