Archive for October 21st, 2010

Business Customer Gateway Restored

without comments

No official word yet (I’m sure it will be forthcoming), but the USPS Business Customer Gateway is accessible now.

4+ hours of unscheduled downtime, during the middle of a business day.  Not good.

Written by Lisa.Bowes

October 21st, 2010 at 2:48 pm

Posted in USPS

PostalOne! Downtime

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From the PostalOne! Help Desk @ 10:37am.  Personally, we haven’t been able to access PostalOne! since 10:08 am.

Attention PostalOne!® Users

You are receiving this email because a Priority Urgent ticket has been opened by the PostalOne Help Desk for an issue that is affecting PostalOne external users.
This issue has been identified as a network/infrastructure problem affecting many external facing applications. At this point we know customer access to all services made available through the Business Customer Gateway is impacted. This includes FAST and PostalOne. eDoc submission of Mail.dat and MailXML files is not impacted. Additional information will be provided as it becomes available. There should be no impact to internal users accessing PostalOne from the blue page.
Please call the PostalOne Help Desk at (800) 522-9085 if you have any further questions.

Written by Lisa.Bowes

October 21st, 2010 at 10:38 am

Posted in USPS