Archive for May, 2010

Mail Delivery Times and Realistic Expectations

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Change of Address: Mail Delivery Times and Realistic Expectations.

Good post on a much-misunderstood subject, especially around Standard mail delivery times.

Something to add, at MTAC we have had a difficult time getting the USPS to understand that mailers want predictable delivery, and that early delivery is just as bad as late in some cases.  Consistent and predictable delivery should be considered just as important as speedy delivery.

Written by Lisa.Bowes

May 31st, 2010 at 3:14 pm

Posted in USPS

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How to Observe Memorial Day

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How to Observe Memorial Day.

Food for thought for tomorrow’s holiday…

Written by Lisa.Bowes

May 30th, 2010 at 11:12 am

Posted in USPS

USPS Systems Update

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The upgrades to the Business Customer Gateway, PostalOne! and FAST have been completed.  A notice went out from the USPS letting users know everything is back online.  I checked, and am able to access all systems.  Users can resume use.

Written by Lisa.Bowes

May 30th, 2010 at 11:08 am

Posted in USPS

Take advantage of the USPS summer sale to reactivate old accounts

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Written by Lisa.Bowes

May 29th, 2010 at 9:46 am

Posted in USPS

Full Service Rules, Regulations, Requirements = Ramifications

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And here is a good example of what mail service providers are up against.  Here is a list of the updated Guides and Specifications, hundreds of pages that mailers are expected to master in order to present Full Service mailings:

‘To support the current release through PostalOne! Release 25.0.0 on November 7, 2010, the following guides are updated and available for review at RIBBS

eDoc Process: A Guide for CPP Customers
Postal Service Mail.dat® Technical Specification
Postal Service Mail.XML® Technical Specification for Postage Payment & Reporting (eDoc)
Postal Service Mail.XML Technical Specification for Appointment Scheduling (FAST)
Postal Service Mail.XML Technical Specification for Profiles; Full-Service Feedback”

Something to fill your Holiday beach reading list…better not wait until October to plan to implement.

Written by Lisa.Bowes

May 28th, 2010 at 4:57 pm

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PostalOne! Release 25 for November 2010 – Proceed With Extreme Caution!

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The DMM Advisory yesterday had a notice about PostalOne! Release 25, which willl deploy on November 7, 2010. Then there is a list of the key features of this release -”features” that mailers and mail owners had better thoroughly understand prior to diving into the deep and murky Full Service Intelligent Mail waters.
These include:
“Deploy a process for verifying Intelligent Mail® Full-Service electronic documentation.”

What this means is, if there is an error, any error, no matter how tiny or insignificant, there is risk of losing Full Service discount. This is a troubling liability for mailers trying to comply with a myriad of rules and specifications.

“Fees will be charged by Full-Service ACS. Billing for ACS® records when the same record was provided more than 60 days prior for Full-Service Periodicals and more than 95 days prior for Full-Service Standard Mail® and Bound Printed Matter. Full-Service ACS Billing will also charge for records delivered when Full-Service Service Type Identifiers are in the barcodes but they do not match the eDoc. In this case, the fees are chargeable for all classes of mail.”
What this all means is similar to what I stated above.  In this case, make a mistake, neglect to update an address, etc., and “Free” ACS could get a whole lot more costly, and will be very difficult to monitor.

Written by Lisa.Bowes

May 28th, 2010 at 4:56 pm

Posted in USPS

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New USPS FAST User Guides

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FAST has posted two new user guides here:
FAST Customer User Guide
FAST Customer Origin Entry User Guide

Written by Lisa.Bowes

May 28th, 2010 at 4:30 pm

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USPS Updates Multiple Systems Over the Holiday Weekend

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Systems affected:

Business Customer Gateway -including PostalOne! for both internal and external USPS customers- Sunday May 30 4am – 8am CST
full outage, inaccessible for use

FAST– Sunday May 30 4am – 8am CST
system completely unavailable for hardware replacement

Confirm Service – Sunday May 30 4am – 8am CST
full outage, website inaccessible
FTP data transmissions will be unaffected and happen at their regularly scheduled times

Written by Lisa.Bowes

May 28th, 2010 at 4:30 pm

Posted in USPS

USPS Spent $35 Million Using FedEx Needlessly

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Written by Lisa.Bowes

May 27th, 2010 at 10:08 pm

Posted in USPS

Official Word – USPS will Begin Signing Bills of Lading Again

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The Postal Service is revising Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®) 705.15. 2.14 to clarify that PS Form 8125, Plant-Verified Drop Shipment (PVDS) Verification and Clearance, is the sole source of evidence for USPS® purposes of the transfer of the custody of pieces entered as a mailing at the time of induction; to clarify that Postal employees may, upon request, sign additional nonpostal documents when presented by transportation providers; and to require segregation of documentation presented at the time of induction.

Postal Explorer Federal Register Notice

This is a great example of a successful outcome when both the USPS and the Industry listen to each other with an open mind.  Kudos to all of the mailing associations, including NASML, the USPS, and to all of the MTAC leadership that helped to get this accomplished!

Written by Lisa.Bowes

May 26th, 2010 at 11:37 am

Posted in USPS