Archive for December 31st, 2009

DMM Advisory – PostalOne! Performance

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From a late afternoon DMM Advisory:

Electronic Documentation Processing Performance – In the week ending December 20, the Postal Service processed 8,459 jobs electronically in PostalOne!. Of these jobs, approximately 98% processed in less than 30 minutes and 99.72% processed in less than 2 hours.

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I find issue with two things in this statement.  Number one, It has been repeatedly asked in several MTAC venues to clarify these statistics, mainly around the use of JOBS and not VOLUME.  The number of jobs PostalOne! is processing is not nearly as important as the volume, the number of pieces being processed.  If the 98% of the jobs processed are all jobs under 10,000 pieces each, this way of presenting the data is painting a skewed picture, we need to see figures at to what percentage this represents of the entire volume that is trying to be pushed through the pipeline. These questions remain to be answered.

The second issue I have is the USPS presenting 2 hours as an acceptable, even laudable, processing time.  Just-in-time and continuous mailers do not have two hours to sit around while this processing takes place.  This adds time to the old way of doing thing, rather than making things faster.

I know that the Postal Service is working hard along with the industry to decrease processing times.  They just need to present a clear picture of where things stand.

Written by Lisa.Bowes

December 31st, 2009 at 5:06 pm

Posted in USPS

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Important PostalOne! Statement Date Information

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January 4, 2010 Price Change Postage Statement Processing:

For the January 4, 2010 price change, postage statements for mailings with a mailing date on or after January 4th must not be submitted until January 4, 2010. (This includes PS Form 3541 Periodicals, PS Form 3600 First-Class, PS Form 3602 Standard Mail, and PS Form 3605 Package Services.)

Postage Statements submitted for mailings with a mailing date prior to January 4 must be finalized in the PostalOne! system before January 4.

For any postage statement submission method in the PostalOne! System (Mail.dat, Mail.XML, Postal Wizard or hard copy submission) the following three dates must be all before January 4th or all after January 4th:

1. The submission date to the PostalOne! system.
2. The mailing date.
3. The certification date (when the postage statement is finalized.)

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Update 12:30pm Eastern

I have gotten several email questions and private comments regarding this post.  For clarification – this information was not communicated by the Postal Service until this morning.  It came via an email communication via the USPS PostalOne Help Desk.  I cannot find any notice whatsoever on PostalOne! itself, the Business Customer Gateway, or any other USPS site.  I have to agree with many of the commentors – this information should have been widely distributed and publicized much earlier than today.  The holiday season is traditionally a time many people are out of the office.  For those who entered their PostalOne info in advance – they are in for a rude awakening.  They will encounter problems that could have been avoided had they been provided this critical information in a timely manner.

I hate to protest too loudly, because this is actually progress – last price change in November there was no notice at all about the Statement Date issues, one mailer I deal with spent an entire day trying to figure out what was wrong, checking systems, conferring with USPS local clerks who had no idea what was happening, only to find out all the problems were statement date related.

Written by Lisa.Bowes

December 31st, 2009 at 11:45 am

Posted in USPS

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