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No surprise – it all started with Benjamin Franklin. Figures.
Sarah Ninivaggi, a public relations representative with the Postal Service, said the closures will go ahead, but impact studies – including one on Cherrybell – will be conducted starting in January.
The U.S. Postal Service has delivered mail at a slower clip this year, but — despite claims to the contrary — the agency maintains the diminished service standards are not a reflection of cutting staff and closing facilities.
Even despite shifting the standards to allow for the consolidation of its mail processing network, USPS has been delivering mail on time less often this year than in 2012 and 2013, according to a Government Accountability Office report. The Postal Service met its “delivery performance” goals with increasing frequency until around mid-2013, when the amount of mail delivered on time for most products either leveled off or declined.
Previously, USPS significantly reduced the amount of mail that it delivered overnight. It also shifted a substantial amount of mail from a two-day delivery standard to the three-to-five day range. Overall, USPS downgraded its delivery standards for about 28 percent of first-class mail (when an individual sends a letter or bill). The Postal Service said these changes allowed it to consolidate facilities and rely less heavily on air delivery. USPS has shuttered 141 processing facilities since 2012 and will close an additional 82 in 2015.
The Postal Service still struggled to live up to its revised standards, GAO found. For example, USPS delivered single-piece letters and postcards in the three-to-five day category on time 95 percent of the time in the third quarter of fiscal 2012. By the third quarter of fiscal 2014, that success rate had dropped to 91 percent.
The Postal Service dismissed GAO’s findings, saying that while the aforementioned statistics were taken from nationwide data, GAO’s separate case studies in the Dakotas and Chicago were not representative of the agency at large. USPS also pointed to “historically severe winter weather” in the first half of fiscal 2014 as responsible for any drop offs in delivery performance.
Sen. Tom Carper, D-Del., was equally dismissive of the Postal Service’s excuses, saying the report illustrates the problem with USPS’ attempt to cut its way out of fiscal difficulties.
“Continuous budget cuts to services affect the Postal Service’s ability to thrive and provide a dependable service that all Americans and businesses can count on,” Carper said.
Mark Dimondstein, president of the American Postal Workers Union, said the shortfalls of the “cutting, cutting, cutting” strategy were coming to light.
“Every single patron and customer of the Postal Service would know that GAO is correct, just in the way their own mail service has declined under the false leadership of Postmaster General Patrick Donahoe,” Dimondstein told Government Executive. He added USPS has changed its delivery standards but it “can’t even meet those.”
“If they change [the delivery standards] to 10-day maybe they’ll meet them,” Dimondstein said.
Both the union president and Carper advocated for comprehensive postal reform legislation (though they disagree on what that should look like). An overhaul would free the Postal Service from constantly having to reduce costs, they said.
“In the absence of reform, the Postal Service will be forced to continue these painful measures and others in order to keep the lights on,” Carper said. “To create a service that Americans can rely on — a robust institution to serve generations to come — Congress must take action.”
The U.S. Postal Service has put out feelers for a web-based system to manage all of the documents and records that come in over the agency hotline, including those related to criminal allegations and investigations.
The agency is aiming high. In a recent request for information, USPS listed features it was seeking for the complaint management system. Files need to be securely stored and access strictly controlled based on user profiles.
It also better be able to handle a large volume of complaints….
CHICAGO, Oct. 27, 2014 (GLOBE NEWSWIRE) — Two-thirds of marketing executives at large companies say their organizations are failing to coordinate campaigns across all channels, according to a study sponsored by Yes Lifecycle Marketing released today at the DMA Annual Conference.
On Friday, Nov. 14, members of the NALC will join with the three other postal unions for a national day of action to tell Postmaster General Patrick Donahoe and the USPS Board of Governors: “Stop delaying America’s mail!”
“The Postal Service is set to make severe cuts in mail delivery service that, if implemented, would cause hardships for customers, drive away business, and cause incalculable harm to its reputation,” NALC President Fredric Rolando said.
This January, USPS plans to close or consolidate operations at 82 mail processing and distribution centers throughout the country. Such a move would practically eliminate overnight mail delivery—even from one address to another within the same city or town.
“This plan would sacrifice service while failing to address the real causes of the Postal Service’s financial problems,” Rolando said.
From the PostalOne Help Desk
The issue with PostalOne! has been resolved and connectivity restored around 2 pm CT.
Please contact the help desk If you continue to see issues.
PostalOne! ® Help Desk
From the PostalOne! Help Desk
Errors and Alarms In PostalOne!® – Critical Incident 169122
PostalOne! and multiple other Postal applications are being impacted by hardware and database outage issues. The problem started approximately 1 hour ago at 12:00PM central.
Multiple support teams across Postal IT are engaged and are actively working the problem. We will provide another update in 1 hour or as soon as the problem is resolved.
If you have any addition questions please contact the help desk at 800-522-9085.
It’s so bad they aren’t even saying “sorry for the inconvenience.”