Exigency Continues – Not Forever

without comments

The Commission finds that the Postal Service has justified the recovery of $1.191 billion of contribution in addition to the $2.766 billion of contribution previously found justified by Order No. 1926.
Full text of PRC order below:

http://www.prc.gov/docs/92/92973/Order%20No.%202623.pdf

Written by Lisa.Bowes

July 29th, 2015 at 4:33 pm

Posted in USPS

Customer retention is the key to USPS success – Alliance of Nonprofit Mailers

without comments

“We hope the upcoming PRC decision supports the long-term retention of postal customers and success of the USPS. And going forward, we urge USPS leadership to truly emphasize customer retention through the affordability, predictability, and transparency of postal pricing.”

Source: Customer retention is the key to USPS success – Alliance of Nonprofit Mailers : Alliance of Nonprofit Mailers

In total agreement with this statement.  Be sure to read the entire post at the Alliance website, linked above.

Written by Lisa.Bowes

July 27th, 2015 at 12:18 pm

Posted in USPS

The true cost for restoring service standards and why the Postal Service can afford it | Save the Post Office

without comments

Written by Lisa.Bowes

July 26th, 2015 at 7:09 pm

Posted in USPS

New ACS Billing Minimums

without comments

USPS effort to make an already convoluted and broken process worse vs better, over $25.  Erroneous billing, shut off notices, and other issues plague this system, making it difficult to encourage mailers to participate.  No wonder there is such a continuous, immense Undeliverable As Addressed problem, as the focus is on items like this – making programs to reduce UAA mail more difficult to manage and utilize vs easier to access and use.

Address Correction Service Invoices

Primary Audience: ACS Customers

What: New Minimum Billing Charges will change from $50.00 to $25.00

The following ACS Technical Guides are being modified as follows:

OneCode ACS and Traditional ACS Technical Guides:

Existing ACS accounts are often invoiced through the San Mateo Accounting Service Center. Each
ACS participant will receive an invoice and statement monthly only if the balance is more than
$25.00. ACS customers whose balance remains less than $25.00 will be sent an annual invoice on
September 24 of each year.

SingleSource ACS Technical Guide:
SingleSource ACS customers have the option of paying for SingleSource ACS account balance
less than $25.00 or wait until the balance reaches $25.00. Account balances less than $25.00 will
not reflect a finance charge until the delinquent balance is equal to or greater than $25.00.

When: Effective with the October 24, 2015 invoice

Impact: Accounts Payable Processes for submitting payment for ACS Billing will need to be reviewed.
> ACS accounts that are invoiced through the San Mateo Accounting Service Center, will now receive an
invoice and statement monthly only if the balance is more than $25.00. Customers whose balance
remains less than $25.00 will be sent an annual invoice on September 24 of each year. Payment must
be submitted with a copy of the invoice within 30 days of the invoice date. Unpaid balances more than
30 days old will be charged an annual interest rate of 10 percent. Delinquent accounts may cause the
interruption of ACS fulfillment, and may result in manual address correction notices or returned mail.

>SingleSource ACS customers, and those who have selected the NCSC Billing option, who have a PDF
and a CSV file of their ACS Invoice posted to their EPF account each month, will now have the option
of paying for SingleSource ACS when the account balance is less than $25.00, or may wait until the
balance reaches $25.00. Account balances less than $25.00 will not reflect a finance charge, until the
delinquent balance is equal to or greater than $25.00.

Written by Lisa.Bowes

July 23rd, 2015 at 9:22 am

Posted in USPS

USPS Says “Claims of privatization are false and misleading”

without comments

7/20/15 – USPS released the following statement regarding privatizing the postal service and convenient customer access to postal products and services.

The Postal Service remains committed to providing convenient customer access to postal products and services. Claims of privatization are false and misleading. We have no interest in privatizing the Postal Service. We are looking to grow our business, to provide expanded access to products and services through retail partners, as well as in our own locations. By locating postal services inside established businesses, we are helping customers save time, and in many cases, have the benefit of longer hours seven days a week than at regular Post Offices.

Source: USPS Says “Claims of privatization are false and misleading”

Using non-postal employees to provide these postal services in established business is…privatization.  

Written by Lisa.Bowes

July 22nd, 2015 at 10:01 am

Posted in USPS

Postal Service IG criticizes creation, distribution of upright Jenny panes

without comments

 

The Inspector General of the United States Postal Service has sharply criticized the agency’s handling of the 100 panes of upright Jenny Invert stamps that were supposed to be randomly distributed along with the 2.2 million normal $2 Jenny Invert panes in 2013.

Source: Postal Service IG criticizes creation, distribution of upright Jenny panes

Written by Lisa.Bowes

July 20th, 2015 at 7:03 pm

Posted in USPS

$1 billion to restore USPS service standards? Did the CBO get it wrong? | Save the Post Office

without comments

If you look at what’s happened over the past few months, the $1 billion doesn’t seem credible, and one wonders if the CBO has misunderstood what the amendment is all about.

Source: $1 billion to restore USPS service standards? Did the CBO get it wrong? | Save the Post Office

Written by Lisa.Bowes

July 20th, 2015 at 6:18 pm

Posted in USPS

USPS OIG: Mobile Delivery Device Deployment and Functionality | Ruralinfo.net Postal News

without comments

What The OIG Recommended

We recommended management establish controls to ensure all MDD functionalities are operating, evaluate current MDD training, and establish controls for processing MDD eBuy2 and help desk requests to ensure there is an actual need for replacement and equipment is not under warranty.

Full report (PDF)

Source: USPS OIG: Mobile Delivery Device Deployment and Functionality | Ruralinfo.net Postal News

Written by Lisa.Bowes

July 17th, 2015 at 8:31 am

Posted in USPS

Congressional Budget Office Estimates It Would Cost USPS Over $1 Billion In 2016 To Fully Meet 2012 Delivery Standards

without comments

Regarding an amendment requiring USPS to return to 2012 delivery standards the CBO states “Based on preliminary information from the Postal Service, we expect that it would cost well over $1 billion in 2016 for USPS to attempt to fully comply with the amendment. However, because of operational challenges and the Postal Service’s precarious financial condition, CBO doubts the agency could fully comply with the amendment.”

Source: Congressional Budget Office Estimates It Would Cost USPS Over $1 Billion In 2016 To Fully Meet 2012 Delivery Standards

Written by Lisa.Bowes

July 16th, 2015 at 12:37 pm

Posted in USPS

Postal Incident Reporting

without comments

Record incidents and associated incurred costs of USPS-caused issues

Idealliance – a leader in postal supply chain communication, innovation, and standardization since 1967 – began an effort in late 2014 to better document industry’s incurred costs to USPS field operations or USPS headquarters IT systems and provide a feedback loop to the industry and the US Postal Service. As a result of its deliberations, Idealliance has introduced the Postal Incident Report form. It is designed to be a log of USPS-caused factual (not subjective) issues that resulted in additional costs incurred by industry companies.

The reporting of postal incidents is easily accessible – no login is required and the process is simple. Participants utilizing this recording tool can be from any segment of the mailing industry. The Incident Report, which assures anonymity, allows users to record the date of the issue, the USPS location/area of responsibility involved, the nature of the incident, and the costs incurred. Any incident that creates additional (unplanned) cost should be recorded. Incidents can include:

• software-related issues that impact mail production or cause Scorecard errors
• file-related issues that impact labeling
• mail acceptance issues such as erroneous drop shipment refusals
• unloading delays that result in detention charges
• situations where the USPS doesn’t unload all the pallets for their destination
• unscheduled facility closures during holidays
• MTE shortages
• other similar issues

By recording your incidents and associated incurred costs, IDEAlliance – working on behalf of the industry – will provide industry feedback to the US Postal Service to pinpoint and focus current and evolving issues of concern.

Link and form here:  http://www.postalir.org/

Written by Lisa.Bowes

July 15th, 2015 at 11:57 am

Posted in USPS