Mailer Cutover from IMb Tracing to Informed Visibility® is November 30, 2017

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Industry Alert-Cutover from IMb Tracing to IVMailers who currently rely on IMb Tracing exclusively for their mail visibility needs are encouraged to migrate to Informed Visibility by November 30, 2017. Informed Visibility provides mailers with a convenient, single-source for their mail visibility needs – providing near real-time expanded visibility as mail moves through the mail stream, increasing the value of mail and enabling Postal Service customers to better plan their mailing campaigns and resources. IV also enables customers to obtain visibility through online downloads.

The Postal Service is targeting retirement of IMb Tracing by December 31, 2017.  Mailers who elect not to cutover from IMb Tracing to IV will have to pursue their mail visibility needs through alternative methods.

While assisting customers with conversion, an issue was identified and related to several IV customers internal processing of the scan data files received from IV. For more detailed issue information, please reference the PDF here=Industry Alert-Cutover from IMb Tracing to IV

For any IV issues please contact Kevin Bray via email at kevin.p.bray@usps.gov or by phone at 404-792-3141.

For additional information about IV and the migration, refer to the IV Migration Overview and other available technical resources found on the IV PostalPro webpage.

For questions, or to get help setting up a secure data transfer method, please contact the IV Help Desk at 1-800-238-3150, Option #2, or InformedVisibility@usps.gov.

 

Written by Lisa.Bowes

November 17th, 2017 at 7:27 pm

Posted in USPS

Mail carriers accuse USPS of faking Amazon delivery records so customers don’t get free stuff – Postal Times

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“At 7:15, whatever you have not delivered, pull your truck over to the side of the road and scan every single one of your amazon packages. We cannot have late packages because that will jeopardize our contract with Amazon,” said the former mail carrier.

CBS46 drove around and found a current mail carrier working in a different county who attested to the claims. She also asked to be kept anonymous.

“Basically, we have to falsify the timing, and a lot of carriers don’t want to do that, but we’re mandated to with a direct order,” she said.

Source: Mail carriers accuse USPS of faking Amazon delivery records so customers don’t get free stuff – Postal Times

Written by Lisa.Bowes

November 16th, 2017 at 10:15 pm

Posted in USPS

Is Informed Delivery the Next Big Thing in Marketing?

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Good observations from an industry leader and mail expert –

Source: Is Informed Delivery the Next Big Thing in Marketing? | Blog | Quad/Graphics

Written by Lisa.Bowes

November 14th, 2017 at 9:31 am

Posted in USPS

Post Office Fails to Deliver on Time, and DACA Applications Get Rejected – The New York Times

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Written by Lisa.Bowes

November 10th, 2017 at 12:36 pm

Posted in USPS

Atlanta USPS mail carrier explains why deliveries are coming later and later – Postal Times

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Written by Lisa.Bowes

November 9th, 2017 at 7:44 pm

Posted in USPS

Veteran’s Day – No Mail Delivery Saturday

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Veteran’s Day, Saturday, November 11, 2017

On Saturday, November 11th, the Postal Service will observe Veteran’s Day which is a federal holiday.  Local Post Offices will be closed and there will be no mail delivery or retail service on this day.  Post Offices will reopen for business on Monday, November 13th.

All operations including Retail Window Service and Delivery Operations, will follow their normal operating schedule on Friday, November 10, 2017.

Mailers that have publications or newspapers scheduled for Saturday delivery should induct their mail earlier to have it delivered before Saturday; otherwise the mail will be delivered on Monday, when normal operations resume.

 

Written by Lisa.Bowes

November 6th, 2017 at 9:12 am

Posted in USPS

RIBBS – USPS  – PostalPro

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Posted at RIBBS https://ribbs.usps.gov/ today

The RIBBS website has transitioned to PostalPro: https://postalpro.usps.comPostalPro leverages powerful search functionality, intuitive navigation, and a modernized, mobile-friendly design.  As of November 10, 2017 no new content will be posted to RIBBS though the site will remain active. There are also certain tools which appear are hosted on the RIBBS website and will be linked from PostalPro, as a result you may still see RIBBS in limited URLs.

Source: RIBBS – USPS National Customer Support Center

Comment:  PostalPro search is still difficult to use, not very intuitive, still working out processes, and…how many of you are visiting postal websites for information from your mobile phone?  Additionally, Google searches continue to point to pages deep within RIBBS, where the user, not accessing from the main page, could possibly miss the blurb on the left that the site is no longer going to be updated, and think they have the most current information.  When the site finally is, if ever, closed down…archival history will be lost. 

Written by Lisa.Bowes

November 3rd, 2017 at 9:12 am

Posted in USPS

USPS Board of Governors Nominees

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The following individuals to be Members of the Board of Governors of the United States Postal Service:

·Calvin R. Tucker of Pennsylvania, for the remainder of a term expiring December 8, 2023.

·Robert M. Duncan of Kentucky, for the remainder of a seven-year term expiring December 8, 2018, and an additional term expiring December 8, 2025.

·David Williams of Illinois, for the remainder of a seven-year term expiring December 8, 2019.

https://www.whitehouse.gov/the-press-office/2017/10/26/president-donald-j-trump-announces-key-additions-his-administration

Written by Lisa.Bowes

October 26th, 2017 at 10:43 am

Posted in USPS

Informed Visibility Outage

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Attention IV Users:

An unplanned outage has occurred which is currently affecting the Informed Visibility® (IV®) application data processing.

The IV Mail Tracking & Reporting web application is available. However, data provisioning is impacted. You may experience higher than normal latency for data feeds until the issue is resolved and application processing resumes. At this time, there is no known estimated time of resolution. IV users will be notified once the issue has been resolved.

Please forward this notification to appropriate internal stakeholders and technical personnel as necessary.

Thank you,

Informed Visibility® IV Help Desk

 

Written by Lisa.Bowes

October 19th, 2017 at 8:55 am

Posted in USPS

Last Remaining Postal Governor POST DATED Rate Hikes | PostalMag.com

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The “Dead Hand” clause is certainly legal and no intent of wrongdoing is implied. In this case, the documents were signed by a “trustee” of the Postal Service acting in the agency’s best interests under the assumption that no new governors would be appointed. In fact, there is wording in the documents that could rescind the decisions if new governors are appointed. Moreover, the Postal Service deserves credit for planning at least a year ahead.

However, the post dated documents may not sit well with mailers impacted by rate decisions made in 2016 that affect rates in 2018. The post dated documents also highlight the precarious situation that has left the USPS with no governors at a critical time.

Source: Last Remaining Postal Governor POST DATED Rate Hikes | PostalMag.com

Commentary:  The other critical issues this top secret manipulation highlight – #1 the fact that raising rates can be post dated, but postal promotions, promised and then yanked, can’t.  Seems odd.  #2 Budgets could have been planned based on this info, had it been shared.  And most importantly #3 – the USPS requires additional oversight, not less. 

Written by Lisa.Bowes

October 11th, 2017 at 2:46 pm

Posted in USPS